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Get Your Own Cheap Toll Free Number

Phone key padHaving your own toll free 800 number for clients or friends to call is less expensive and easier to setup than you may think. In fact, most 800 number services, online fax services, etc. are available to the general public for a small monthly, or per-call fee.

Which Toll Free Service Do You Use?

Here at We Rock Your Web we have used the Kall8 Toll Free Number Provider for years, and haven’t had any problems. Given, our 800 call volume is not terribly high, but we do get a regular schedule of calls to our toll free number. In addition to a small monthly fee ($2), we only pay when a call is actually made. Finally, you can setup forwarding to further minimize your 800 call costs.

Toll Free Number Forwarding

By setting up toll free number forwarding, you will absorb minimal costs for running your own toll free number? Why? Because the charge, at least typically, is made based on the duration of your phone call. If your 800 number forwards to another number, the call duration will be very short – only the times it takes for the number to pick up and forward to a number of your choosing.

What Types of Toll Free Numbers Can I Get?

Typically, you can get anything from 800 numbers, to 866, 877, and 888 numbers. You can then opt for a random string of numbers, or, for a premium, a vanity number, repeater number (with many repeating digits), or simply a premium number that is easy to remember (ie. 800-123-4567). In our experience, Kall8 provides some of the best toll free number availability and options out there. But how much do they cost? They offer a very competitive pricing schedule. We have been unable to find a more affordable toll free number provider that also provides good customer service and call reliability.

Looking for a Cheap and Reliable Toll Free Number?

Let’s face it, the 800 phone number business is very lucrative, and like most businesses, there’s plenty of outfits there that charge outrageous prices for their toll free numbers given their costs. Not so with Kall8. In fact, their lowest monthly fee (for an 888, 877, or 866 #) is a measly $2/ month. Here’s their full pricing schedule.

Toll Free 800 Numbers: Monthly Rates

Toll Free Numbers – USA/Canada

Number TypeSetupMonthlyDescription
888, 877, 866$2$2Standard USA Toll Free Numbers
800$5$5Standard USA Toll Free 800 Numbers
Repeater$5$5Numbers that have digits that repeat, so the number is easier to remember. For example: 1-866-286-1111, 1-877-658-1212, etc.
Vanity$15+$15+Vanity numbers translate into words, and are easier for people to remember. They can also help build brand recognition. If you look at your phone touch pad, you should see three letters beneath each number. These are used when dialing a vanity number. For example: 1-866-4-VOYAGE and 1-877-GOT-MILK.
Premium$25+$25+Premium numbers usually begin with the 800 area code and are sold at a premium because they are very easy to remember. For example: 1-800-333-1111 and 1-800-333-1234.
National Database Search$10$10With this option, you can search the National Toll Free Number Database for free, as many times as you want, to find the perfect combination of letters and numbers for your toll free number.
Local Numbers – USA
Number TypeSetupMonthlyDescription
 Local Numbers$5$5Standard USA Local Numbers
Toll Free and Local Numbers in Other Countries
Number TypeSetupMonthlyDescription
Toll Free – International$50$28International Toll Free numbers are very useful for companies that have a client base in another country. You can supply customers local to that country with a local toll free number. Note that this number can only be called from within the specified country.
Local – International$50$28Local International Numbers help your business provide clients with a local number to call. If you have many clients within a particular city, this is the perfect way for you to establish a local presence. Local numbers are available in popular international cities such as Paris, Madrid, and London, to name a few.


Toll Free 800 Numbers: Per Minute Rates

Toll Free and Local Numbers – USA/Canada
Number TypePer-Minute RateDescription
Toll Free Numbers
International Rates
888, 877, 866, and 800 numbers of all kinds including Searched numbers, Repeaters, Vanity, and Premium numbers (described above).
Local Numbers
International Rates
Local USA numbers.
Toll Free and Local Numbers in Other Countries
Number TypePer-Minute RateDescription
Toll Free Numbers – International
International Rates
International Toll Free numbers, described above, can be used to call from within a certain country. You can have the 800 number forward to a number of yo
Local Numbers – International
International Rates
Local International Numbers, as described above, used for calling from within a specified city.
Offshore Surcharges
Calls to toll free numbers that originate from the following locations will be charged a per-minute surcharge in addition to the listed per-minute rate of the call.
LocationPer-Minute Surcharge
 Puerto Rico$0.21
 US Virgin Islands$0.21
Note: The Federal Communications Commission (FCC) requires that payphone owners be reimbursed for calls using their phones made to toll-free numbers. The tariffed rate is 60¢ per call. (This charge is per call, not per-minute, and is in addition to the normal per-minute rate.) 

Toll Free Number Features

What about features? Kall8 includes the following features at no additional charge. You get online account management, voice mail and fax mail, a calling card, call blocking and forwarding, caller ID, notification emails, and more:

Included FeatureDescription
Voice Mail & FaxYou can receive both voice mail and fax messages at the same time. Or, choose to receive only one or the other. You can also set a voice mail greeting, specify how much time passes before voice mail answers your call, and set the allowed length for callers to leave a voice message.
Web Call ButtonYou can add a button to your website that will allow people to “click to call” you. When they click on your web call button, after entering their phone number, a call we be placed connecting their number with yours.
Virtual Calling CardYou can use your number as a virtual calling card by dialing voice access numbers from anywhere. You’ll be able to make outbound calls before, during, or following your voice messages. You can also use your number as your Caller ID. Calls from your calling card within the U.S., Canada, and almost 20 other countries are a low 6.9¢ per minute.
Conference CallingYou can create a conference call with up to 25 people. There is no time limit. The regular per-minute charge applies for each participant that dialed your toll free number.
Call BlockingYou can restrict the areas from which you allow calls to come in. Block by state, area code, area code + prefix, or by specific phone number. You can choose how to handle blocked calls – either send them to a busy signal, let them ring endlessly, give them an error message, or direct them straight to voice mail.
Custom Call ForwardingForward your calls to specified numbers based on various conditions, including the state, area code, time, day, or specific number, based on the origin of the call.
Call Notification EmailsYou can opt to receive notifications via email when your toll free number is dialed. The email notification will include the destination call number, the Caller ID of the caller, time of day and length of call.
Maximum Call LengthYou can, optionally, set a maximum call time to enforce costs. Calls will be automatically disconnected after the length of time you choose. Additionally, you can apply the same call length restriction to voice mail messages.
Caller IDYou can choose to display the caller’s number, or, if you are running multiple toll free numbers, the toll free number which is being called on your Caller ID. This will help you identify where the call is coming from. For example, if you have ten departments, each with its own toll free number, you’ll know which department the call was intended for.
Online ManagementYour online account lets you set all of the above options, and lets you track calls and view statistics and analytics reports that contain detailed information on the nature of calls made.


Record Phone Calls

You can record every call, or a random sampling of calls. You can specify a greeting such as “thanks for calling – this call may be recorded for quality control purposes.” The call recording feature on your toll free number(s) can be used not only to record calls to improve employee efficiency, but to check order fullfillment, archive important calls (such as credit card authorizations), and use your recordings for dispute resolutions.

Recorded Call Storage

You’ll be able to listen to and review your recorded calls online, as well as download them in bulk for archiving. You can also opt to have Kall8 maintain an online archive of your recorded calls.

Recorded Call Organization

You’ll be able to organize and sort your collection of recorded calls based on number, Caller ID, as well as the date/ time and length of the call.

VoIP Integration

You can send calls over the Internet and take advantage of VoIP (Voice over IP) software and technologies using Kall8’s, VoIP services.

Address Lookup

You can look up the address of your callers. Use this to follow-up on important calls, call back missed calls, and collect valuable customer demographic information. If the address tied to a particular phone number cannot be found, you will not be charged. You can specify whether to automatically look up addresses associated with calls, or you can manually look up addresses based on specific phone numbers.

Virtual PBX (Auto Attendant)/ IVR

You can also opt for advanced services such as Kall8’s Auto Attendant, which will set up an Interactive Voice Response (IVR) system containing a hierarchy of menus, greetings, and extensions to dial. The IVR system is fully hosted by Kall8, so you won’t need to install any software or buy any hardware to support your PBX system. Virtual PBX allows you to do many things with your toll free numbers, including:

  • Record calls for quality assurance and training (or legal purposes – to cover your butt)
  • Scheduled activation of messages based on day and time
  • Use IVR to direct callers to specific departments
  • Callers from different geographical areas can be represented as one call center.
  • Include pre-recorded answers to commonly asked questions, to save employee time and money.

Hunt Groups

You can direct calls to multiple numbers based on availability. If the first number is not picked up after a time interval you specify, the service will hunt for the next available number. This process continues until you or one of your employees are reached. Ensure that no important call goes unanswered! You can also use a call distribution format to balance calls between agents at your “call center.”

Block Pay Phones

For a small one time fee ($10), you can opt to have calls from pay phones to your toll free number blocked. This helps you save $0.60 per pay phone call since the FCC requires pay phone owners to be reimbursed.

Cheap, Reliable, and Feature Packed Toll Free Number

If you’ve got any questions regarding Kall8’s toll free number service, please post below. We’re also looking forward to hearing your experience with Kall8. Go ahead and give them a try, and let us know what you think. We’re on the same page – always looking for the best providers, and the most affordable ones. In this case, our hunt for the more reliable and cheap toll free number is complete (we hope). Let us know if we’ve helped/ succeeded in our efforts!

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About Alex Schenker
Alex bring a series of in-depth articles on search marketing and content management systems as well as troubleshooting tips to We Rock Your Web's collection. He is an avid tennis player, nature enthusiast, and hiker, and enjoys spending time with his wife, friends, and dogs, Bella and Lily.
  • Jim

    Just wanted to point out that anyone wanting to get a toll free forwarded to Thailand, the cost with kall 8 is 20 cents a minute billed in one minute increments…..way higher than other providers…

    I will using other company’s services…

  • Joan

    Hi Alex,

    I just saw your article from years ago on Call8. It was a great review. I
    am retired, on a fixed income and launching a post-retirement business.
    Most visitors contact by email, but I want an 800 number to appear more
    professional. Do you still use Kall8 for your 800 number? How are their
    services now? Thanks.

    • Hi Joan,

      Yes we still use Kall8 and have several 800 numbers set up with them for
      our business. They have added several value added features over the
      years and their interface has become easier to use.

  • Anonymous

    I’m looking for Multiple 800 or 888 numbers. I’ll probably need 20 to 40 for now and possible 100/200 by spring. Can you please tell me what I should expect the cost to be?

  • Anonymous

    Demographics clearly determine how useful the toll free number will be. However, once a business decides they need a toll free number, the next choice is what kind to get. This part is very interesting to me. I wonder how a small business will decide to purchase a toll free number. Is it worth it to look for a personalized and expensive number, or is a randomized number with its low cost more effective?

    I guess part of this decision process will also depend on demographics. If the toll free number has a strong likelihood of being used often, then a vanity or premium number will be more useful to help out all those interested consumers when they forget to write the number down or when they are trying very hard not to transpose numbers. If the toll free number is not expected to get as much use, maybe a random string is sufficient. I suppose there could be other reasons, too. Maybe part of the company branding plan is having an excellent toll free vanity number that ties directly into the company brand and core competencies. Maybe the company just wants to cover all its bases and ensure that it does not get a potentially embarrassing or confusing number. Whichever choice the business makes, though, it should always tie in with overall company aims and goals for sales.

    Cost of course is also an important part of the equation. There are a huge number of internet sites that offer cheap toll free numbers and plans. Many of these even include virtual numbers which allow the calls to be forwarded to whatever number you choose. Imagine being on the go and receiving an 800 number call that rings through right to your cell phone? There are even follow me services, where you can set rules for how (and to which numbers) the calls are forwarded.

    Using some of these options give your business the impression of being larger than it actually may be. Even though many of these are cheap solutions, they are incredibly convenient and will allow customers a greater ability to actually reach you. Of course, anything you can do to make things easier for your customer can only help your business.

    I also had another thought about these cheap toll free numbers. If you want to spend a little more, you can actually get the ability to pick your own number. Again, depending on your business and the demographics of your audience, this may be the best option for you. However, in this case there are a couple of additional things to remember. Try not to choose a hybrid number. This is when you have both numbers (other than the 800 part) and letters. Instead of 493 TINT, pick 1 800 TINTING. It is a well known fact that people tend to remember words much better than numbers or a combination of both.

    Also, you should try to get a number with an 800 prefix.

  • Anonymous

    Of course, a lot of this depends on market demographics as well, and even when it comes to small details like this, I think that small businesses can learn a lot but taking a close look at their own products and whom they want to sell them to. For example, say that a business is selling iPhone widgets. Now it may seem like everyone in the world has an iPhone and will therefore be dying for a widget, but the fact is that only a small portion of the advanced markets in the world actually own iPhones (they simply get a lot of press because they are the most popular and most hip smartphone option). This portion is mostly slanted toward the young crowd, the X and Y generations with a smattering of their parents who can easily afford an iPhone. In this case, the business selling the iPhone widgets should focus marketing more toward this young crowd. Fortunately, iPhone users are used to buying their other widgets online, so the business can easily set up an online software source through Apple’s developer tools and then link to this source from their website, social media site, etc. In this case a toll free number still has some use, but its power to increase sales will be very limited. The younger demographic will look at the toll free number in surprise, and then immediately start searching for a website or link they can click. That’s just the way the demographic works.

    But now suppose that the company is not selling iPhone widgets, but is selling an incredible gift-card framer widget. Now, there may be a lot of people in the world that want a gift-card framer widget, but in all likelihood they are probably over the age of 50. Young generations are used to getting e-cards and text messages. The middle-aged like their gift cards and have learned to appreciate the electronic versions of the same, but they don’t have much motivation to frame their gift cards and set them aside forever. However, older generations may fall in love with gift cards from their grandchildren, nephews, old friends, and other important people in their lives. Gift cards hold a lot more intrinsic value to the older generations because of what they represent, and older consumers may think the idea of a gift-card framer widget is the best idea since not-burnt bread. However, the older demographic isn’t used to going online and typing up a website. They haven’t gotten comfortable (for the most part) with the idea ordering something online from someone they can’t see and cannot talk to. But they HAVE gotten used to the idea of calling a toll free and talking to the nice company representative on the other end of the line until they are ready to purchase the product. In this case a toll free number can be invaluable, and has the ability to dramatically increase sales at a very low cost to the business, a no-duh situation.

  • Anonymous

    Why do people still like using toll free numbers? There is no question that they do. This is one reason that services like Kall8 can be a useful resource for businesses that need to take large numbers of orders and need to appeal to a wide client base. But in this world of online ordering and texting, it can still be surprising that 1-800 numbers work so well.

    Personally, I think that one of the main appeals behind the 800 number is its strength of tradition. After all, such toll free numbers have been around for generations as an easy way for customers to get a hold of a business. Those people who have grown up with TV commercials have gotten used to seeing a 1-800 number advertised for every type of product or service imaginable. As a result, they now expect it, look for it automatically and, when a toll free number is not there, many consumers will immediately regard a business with a certain amount of suspicion: “Wait,” they will say, “This isn’t how it’s supposed to be done.”

    Small businesses can easily take advantage of this mindset and use a service like Kall8 to provide themselves and their customers with the customary 800 number, or one of the popular variants like an 888 or something else that holds a lot of familiarity for customers. That way, when the business advertises (and what marketing object does not include a phone number? They are certainly few and far in between) consumers will notice the toll free number and immediately award the business a certain level of respect, base on a relatively inexpensive bonus service.

  • Anonymous

    Great review. I would add Custom Toll Free to the mix. They let you search by keyword and number to find the 800 number you’re looking for, and they have a large selection of inexpensive toll free numbers in various countries.

  • Anonymous

    How do I actually go about choosing the toll free numbers themselves?

  • Anonymous

    The best thing about international virtual calling card is you will only be paying the minutes you actually used. Aside from this, you can reload it online using the account you set up with the provider.

  • Anonymous

    I have just moved here to LA from the UK, and I am so in need of a virtual calling card – is it like Skype!?



  • Anonymous

    I’m narrowing down my toll-free number provider, and Kall8 is on the short list. One last thing I’m looking for – that I hope I didn’t miss in your article (it’s quite long) is – does Kall8 offer virtual calling cards?

    • We Rock Your Web

      Yes, they do offer a virtual calling card. It’s described in the article above. Basically, you use your toll-free number as a calling card by simply dialing a voice access number (from anywhere). Rates within the US, Canada, and 20 other countries begin at 6.9¢ per minute.

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