Oct 03 2012
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JustAnswer Reviews

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What Does JustAnswer Offer?

JustAnswerJustAnswer is a user driven site that allows users to ask questions about any topic they choose. Users can set their own price for getting the question answered. Verified experts will respond to the question. It is a really unique and user friendly service that could benefit many people.

JustAnswer was created by Andy Kurtzigborn and born as an idea from expecting parents who had many questions, yet there was not a resource where they could go to ask their questions. Instead, they had to search for answers from a variety of resources and hope that those resources would provide the answers they were looking for. These soon to be parents decided to create a site that offered just what they were looking for. Now JustAnswer features lawyers, vets, doctors, mechanics and many other experts online at all times.

How Does JustAnswer Work?

Unlike platforms like the Yahoo! programs that allowed users to earn points by asking and answering questions, JustAnswer has some pretty serious requirements that their experts have to meet. Any user can apply to be an Expert, but first they must take a test in their chosen field. Then, their credentials and experience must be verified.

Steps to be an Expert

To be an Expert, you must prove that you really are an expert in the field. Before you can apply, you must sign up with the site. Take a few minutes to review some of the questions that are presented in the area that you are interested in. If you can answer those questions, you might be a good fit for that category. Apply to the category you are interested in. You will then list your credentials and take a test with questions that relate to your chosen field. If you successfully pass the test and your credentials are verified through the 3rd party that they use to verify your licenses and education, you may become an Expert.

What Topics are Addressed?

JustAnswer continues to grow and adds new topics and experts on a regular basis. Some of the general categories and their credentials are listed below, but keep in mind that there are hundreds of subcategories on the site. For instance, within the Health category, you can find experts on everything from Autism to diets.

  • Appraisals - You must have an active accreditation or membership in good standing with a national or international appraisal association or 2 or more years of related employment, such as an auctioneer to qualify for the Appraisal category.
  • Boat - ABYC certification or 2 or more years of employment in a boat related field will be what it takes to get listed as an Expert in this category.
  • Cars - Experts on JustAnswer in the category of Cars must have an ASE certification, a manufacturer, or hold a degree in the automotive industry. You can also qualify by demonstrating 2 or more years of employment in the automotive field.
  • Computer - A computer degree, computer certification or a minimum of 2 years of experience working in this field will meet the requirements for the Computer category.
  • Consumer Electronics - To meet the qualifications for the Consumer Electronic category, you will need an Associate Degree or higher in electronics, electrical engineering or a related consumer electronics field. You can also qualify by being employed for a minimum of 3 years in a related field or certification.
  • General - The general category includes topics that are not yet listed in a diversified enough manner to have their own category. You must demonstrate your experience through the holding of a Bachelor degree, license, certification, or 2 years of research related employment in the area that you choose in this category.
  • Health - Those who wish to apply to be experts in the Health category must have a health related professional license that is active and in good standing. For instance, an MD or DO license would qualify. Another option is a Bachelor degree in the field of health or 2 or more years of experience in a research related field.
  • Home Improvement - An Expert in the Home Improvement category will have a Journeyman’s license or certificate. An alternative to this would be an individual with 2 or more years in a related field such as home interior design.
  • Homework - A Bachelor degree or higher level of education will prove your expertise in this field. Those who are writing experts with 2 or more years in a related field such as editing or professional writing will meet the qualifications for this position. Professional translators may also qualify to assist with homework in specific languages.
  • Legal - To be an expert in the Legal category, you must be an attorney, lawyer, Barrister or some profession with a certification or license in the legal profession that is active and in good standing.
  • Pet - To be qualified to answer questions in the Pet category, you will need to prove that you have had a minimum of 2 years of experience through employment or volunteer work in a pet related field. Note: This is different from the veterinary category, which is better equipped to handle medical questions concerning animals.
  • Tax - A CPA, enrolled agent, accredited tax advisor, accredited tax preparer, tax lawyer, tax attorney, Barrister or someone who has worked in a tax related field for 2 or more years can qualify to be an Expert in this category on JustAnswer.com.
  • Veterinary - The only way to be listed as an Expert in the Veterinary category is to hold a Veterinary license that is active and in good standing.

What to Expect from JustAnswer

JustAnswerAs you can see, JustAnswer.com takes the standards of their experts seriously. Anyone can sign up with JustAnswer. You can even view the questions that other people ask. If you have a question, simply submit it and pick your price, knowing that the live person who answers your question will be someone whose credentials have proven has a wealth of knowledge in the area you selected. JustAnswer has people online and available at all hours of the day and night. Their expertise has already been demonstrated and only someone who is listed as an Expert in the category that you selected will be able to answer your questions. Another great feature is that before you pick your Expert, you will be able to see actual user reviews to determine if the Expert was able to please consumers in the past.

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Kathy Foust
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JustAnswers.com Is A Great Second Income For Experts

After working as a paralegal in Family Law for ten years, a friend told me I would qualify as an expert on JustAnswers.com. I figured, Hey, why not make some extra money and save for a rainy day? I applied to the site and sent in my credentials, hoping that maybe I would make a little spending money or a few dollars here and there. I never expected that it would become a lucrative part-time gig! The site did not just grant me ‘Expert’ status because I said so, of course, they made me prove that I knew my field and had valid licenses in my state before I could even get a profile. Then, once I was approved, I had access to all sorts of legal questions that people wanted answered, but, as instructed, I only answered the questions that I truly knew the answers to and could easily look up examples for. Following that rule got me great reviews, high approval ratings, and questions specifically for me! If you know your field and have credentials to back it up, JustAnswers.com is a great way to earn extra cash just for knowing how to do your job well.

JustAnswers Sounds Like Something I Need

There are so many times when I just want a legal or medical question answered and I don't feel like it warrants a trip to the office. It's great to know that there is a site.

It doesn't seem too expensive either. I think they should offer an unlimited question plan, so that you can ask what you like over the course of a month or a year. I'm sure a lot of people would take advantage of something like that. There are so many little questions that come up. This site also seems like a great way to earn money. I wonder how you could get a job answering questions. It's probably harder to get accepted if you're not in a main category.

What an interesting collection of offerings that this site has. I like it. I really do think I'm going to become a customer. I probably will only purchase legal advice and maybe medical and pet advice mostly. Thank you for bringing this site on my radar. I stumbled on it a few months ago and didn't realize what it was for some reason. Now that I know, I'll be back.

JustAnswer is a Great Service

Thanks to whoever wrote this article and thank you Andy Kurtzigborn for introducing a service that everyone can and should use. I never knew there was another website like Ask Jeeves, but this website sounds cooler than the site I knew! JustAnswer has an expert in whatever a person asks. You need to pay for services, but ignorance isn’t always bliss. What about those questions we need to ask during life and death situations? It’s always better to know what to do than not knowing what to do. For instance, let’s say a member in your family has a life-threatening Staph infection and you need to know what will happen to them. Who are you going to trust to get the answers you need? Are you going to trust experts or are you going to trust anyone with your loved one’s life?  Just answer already! I’d trust JustAnswer with any question I have. People always want to listen to people they can trust. JustAnswer is a source that people should trust because they have experts in every field. Doctors, lawyers, veterinarians, and mechanics and someone in every other field are waiting to answer your question.

JustAnswers A Great New Alternative

I have been waiting a long time for a site like JustAnswers. Yes, I have gleaned through Yahoo! Answers and Ask.com and others, but they do not serve the same purpose. Mainly, those are questions that are general in nature that are intended for anyone to be able to answer if they know. Some people post better answers than others, and the answers are voted on, so generally it is popular opinion as to what the best ‘actual’ answer is to your question.

It's kind of a slow and inefficient process if you happen to be looking for specific and maybe confidential advice that only an experienced professional can provide. JustAnswers puts you in touch with the experts directly so that you can ask them what is on your mind, and you can pay a price for the advice that you feel you can afford. There is no need for a ‘popular vote’ as to whether the answer you are provided with is the best one or not. And if you feel the expert was not knowledgeable enough or did not answer your question fully, you can put that on a public review.

Experts on Just Answer

I like the way you have to prove you are an expert before they just allow you to start answering questions. Too many people already read things on the Internet and assume them to be true without actually going to the trouble of doing the research to see if what they read was actually the truth. And then you have other platform that allow everyone to answer a question, but that do not have any way of verifying the knowledge of the person answering the question.

I suppose that some topics can be answered by just about anyone as long as the person asking the question uses a bit of common sense when using the information they were given. But when it comes to things like medical services, I would not want to take the answer of someone who has no education or experience. The scary part is that so many people just give you answers to mess with you. Also, there are quite a few people out there that do not have any common sense, but they know how to use the Internet. To some, the Internet is such a big deal that they believe if it is on here, it must be true.

As for me, if I have to seek a source for answers, I would much rather go to a proven expert if I can than just whoever happens to be wanting to mess with someone.

JustAnswer Saves Time And Money

I got totally absorbed in JustAnswer after reading this article, and it was really cool! The Experts have photos and a percentage next to their names listing how many people have given positive feedback and each Expert’s total number of satisfied customers. I already have a list of questions I have been wanting to ask someone, but for one reason or another put on the shelf. JustAnswer seems to be the answer I have been looking for.

Basically, without having to search out an expert in my local area and then try to find reviews on how reliable that person is, I can get expert-level advice on any specific question I want without having to leave my computer! In one fell swoop, I plan to ask about that noise my car is making, the brown spots on my plants, a couple of legal questions, and, well, let’s just say I have a few ‘is this normal?’ questions, too. And I can pay for the answer only, not an hourly fee or appointment or office visit fee on top of the cost of transportation and the time it takes to seek out advice like that. Such a great website!

Uses for JustAnswer

I have used JustAnswer a couple of times myself. I am a single woman and sometimes I have to do things that are usually thought of as "men's work". I do not mind getting my hands dirty or working on things that need to be done. Okay, maybe sometimes I do not really want to be laying under my truck with oil dripping on me, but you have to do what you have to do, right?

I use JustAnswer quite a bit for my mechanical needs. I can do some basic things and of course I have the book to my truck, but sometimes I just do not get it. Some of those books are written as if you are a mechanic reading it. For the record, if I was a mechanic I would not need the book in the first place.

At any rate, I do turn to JustAnswer for mot of my mechanical questions. I search the Internet and when I can't find the answer I need for my exact problem, I like knowing that I can go to this service and get the answer I am looking for from people who actually know what they are talking about. I mean, I am not applying decals. I am fixing brakes and other vital parts. It is important that I get input from someone who knows that they are talking about.

using Justanswer

It's true that many people turn to Yahoo! Answers for a quick answer to a question, myself included. The only problem is that these questions aren't always answered by experts and some of the answers are juvenile at best. The idea of being able to get expert answers by people who are qualified to answer your questions is wonderful.

In today's poor economy, many people can't afford to visit a doctor, veterinarian, or other professional unless it's absolutely necessary. This service will allow many to determine if they need to visit a professional or if it's something that can be taken care of at home. This is also a wonderful service to find out how to fix something so that the item doesn't have to be replaced or serviced by a professional. This can save people hundreds to thousands of dollars each year.

It's important to remember that not all questions can be answered through a service like this. Sometimes in-person evaluation is necessary to diagnose a problem and come up with a solution. In other words, this is a great service to find answers to that can be answered through research, but not a service to rely on to determine if you have a certain disease, such as an STD.


I think this is a really interesting service. I especially like the idea that you can set your own prices so you don't have to pay a huge amount that you don't have if you don't want to. It gives you some level of control and you actually feel better because you know you are not just getting some random person giving you advice about something that they may know absolutely nothing about at all. And because I just wanted to see how extensive the verification process was, I actually applied to this company in an area that I know nothing about.

I took the test and filled out all the information. I left my real email address with them, but I gave false information about my experience. I just wanted to see if it would get past them or not. I guess I'm always up for a challenge and I love to test things to see if they really work the way that the company says they do. The result is that this company never tried to hire me or even ask for clarification. That tells me that they probably did try to verify my experience and found it somewhat lacking. Good for them! Now I know I can trust them with my questions.

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