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Bigstock Reviews: Our Favorite Stock Photo Site

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Bigstock reviewsBigstock is a useful stock photography site with affordable packages. It specializes in photographs, illustrations, and vectors. With over 17 million royalty free images, it can meet almost any stock photo needs. In fact, in addition to being our #1 pick, we also put our money where our mouth is: at We Rock Your Web we use Bigstock for most of our website’s photos and have experienced great customer service. Great service along with a user-friendly website and large selection of affordable images are just of the few reasons why we think Bigstock has an edge on the competition.

Bigstock is a useful stock photography site with affordable packages. It specializes in photographs, illustrations, and vectors. With over 17 million royalty free images, it can meet almost any stock photo needs. In fact, in addition to being our #1 pick, we also put our money where our mouth is: at We Rock Your Web we use Bigstock for most of our website's photos and have experienced great customer service. Great service along with a user-friendly website and large selection of affordable images are just of the few reasons why we think Bigstock has an edge on the competition. Bigstock Features Visit Website: Bigstock We…

Review Overview

Customer Service & Reputation
Variety of Images
Price
Easy to Use Site

4.37/5

Summary : BigStock is our favorite stock photography site and we have had great success with it. Their great customer service and various images available are some of the best in the industry.

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Bigstock Features

Best Digital Stock Photo ServiceVisit Website: Bigstock

We rated Bigstock number one for best stock photo site for digital media. With over 17 million photos available, you can usually find what you’re looking for. Due to its extensive features and affordable prices, Bigstock is among the top stock photography sites, in our opinion.

Free Image Per Month

Bigstock offers 1 free image per month for new Bigstock users. No commitment is necessary and this is an unlimited free trial.

Satisfaction Guarantee

If you are unhappy with your Bigstock subscription, you are able to get a full refund. Of course, there are some restrictions. You must be in your first month of your subscription and you cannot have more than 20% of the images available to you downloaded.

Reasons you would not be eligible to receive a refund include:

  • You’ve downloaded more than 100 images with your subscription
  • You’ve already received a refund from Bigstock
  • Your Bigstock subscription began with a free trial period
  • You’ve breached the Terms of Service or any other agreement with Bigstock

Search by Keywords

Bigstock allows you to search for an image using keywords. You can also exclude keywords so it eliminates certain images. Here’s an example: Say you want a photo of an adorable dog for your doggy day care brochure. However, when your search results appear many of them include a cat as well. You can insert cat as one of your excluded keywords so no images of cats appear with dogs. Very helpful since you probably don’t let cats stay for a day of canine daycare!

Pros

  • BigstockFree image of the week
  • Customer support via live chat, phone, and email
  • More than 17 million royalty free photographs, illustrations and vector images
  • Pricing options are affordable
  • Free re-downloads if you forgot where you saved it
  • User submissions are accepted if you are trying to make a few extra bucks on your photography and review times to have your photos approved are rather quick

Cons

  • Vector images are more expensive than some competitors
  • No audio files available
  • Upload process can become lengthy
  • Royalties sit around 30% for user submitted photo earnings. This is a bit low vs. other sites

Price

Bigstock lets you create your own subscription plan depending on the number of images you’d like to download each day on average. Subscribers can download any image or vector (even though they are pricier on a per download basis at the credit rate) no matter the size.

Images Per Day1 Month3 Months12 Months
5$69 ($0.46/image)$199 ($0.44/image)$639 ($0.35/image)
10$99 ($0.33/image)$269 ($0.30/image)$969 ($0.27/image)
20$169 ($0.28/image)$459 ($0.26/image)$1,589 ($0.22/image)
50$329 ($0.22/image)$929 ($0.21/image)$2,879 ($0.16/image)

Bigstock also lets you pay for images using credits. You can purchase your desired number of credits and have them in your account for up to a year before they expire. You can use these credits to purchase images within that year instead of selecting a specific subscription plan. Purchasing credits is best for Bigstock users who don’t need large volumes of stock photography.

  • 10 credits for $35
  • 25 credits for $49
  • 100 credits for $169
  • 250 credits for $339
  • 500 credits for $495

As you can see, the subscription plan saves you money. The lowest price per image for the credit purchase is $0.99.

Bigstock Coupon Code

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Tell Us your thoughts!

Now that we’ve told you what we think of Bigstock, it’s time for you to tell us what you think! We love hearing from our readers so tell us about your experience with Bigstock.


About Kimberly Alt
Kimberly has always enjoyed testing out the latest tech gadgets and loves seeing how things evolve. She's a fast learner when it comes to the latest fads and likes sharing her findings with others. Although she loves technology, she also enjoys escaping the online world and likes to spend time outside away from the gadgets.
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11 Comments on "Bigstock Reviews: Our Favorite Stock Photo Site"

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Janae
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Janae

I buy stock images on a few different sites and none of them expire your paid credits like Bigstock Photo does. It’s infuriating! I don’t have time to watch the calendar and make sure I use my credits before they expire. If I buy something, I should get something. I’ll never buy on Bigstock again. Go to iStockphoto instead.

Peter
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Peter
How could you give 4.6? We used them for a couple of months because of my former designer. Quality and diversity is not enough for using for brochures and even Retina website. I tried to cancel our payment and they didn’t answer my call or email for a month. Finally, I talked with one of the reps and canceled payment, but they charged for the last month – even though we did not download anything. So, I called again and again to refund our last payment for 2 weeks. This bigstockphoto.com is the worst stock photo site ever. I have… Read more »
Ruud
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Ruud
I used Bigstockphoto for 4-5 years. Always bought credits etc. Just now I found out that they have automatically changed me into a monthly subscription. Since June charged me 3x 83 USD (total 250 USD). I was never informed via email about the upcoming changes of the subscription (unless they have put this all the way to the bottom of their newsletter) and I was never sent a single email confirming the 3 monthly orders. This is very normal for any decent internet company. My email address has never changed, it is the same as in my account – still,… Read more »
Kimberly Alt
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Kimberly Alt

That is very unfortunate for you Ruud, but with today’s technology we as consumers must be aware of all the subscriptions and accounts we sign up for. Perhaps an email was sent but it was lost in your inbox. However, I do agree with you. If a company is changing a payment policy you do need to be notified. $250 is a lot of money and it’s no fun seeing it go to waste. Thank you for letting us know about your experience. Hopefully this helps someone else out with their stock photography choices.

Ruud
Guest
Ruud

Hello Kimberly, Bigstock got back to me yesterday (they don’t work Sat-Sun). They will pay back the full 3 months since I did not download any images during the trial. Fault corrected in the right way.

Kimberly Alt
Guest
Kimberly Alt

Sorry for the late response Ruud! I was out last week. I’m so glad you were able to get refunded! Thank you again for sharing your experience with our readers.

Ruud
Guest
Ruud

Thank you Kimberly. I never signed up for a monthly subscription. It seems my “pay per use” account of 4-5 years ago was converted straight into a monthly subscription. A clear opt-in should be done since the subscription will become a monthly $$$ charge. There was no opt-in, no email. The last time I downloaded a photo was February 2014. Anyway, I will keep you updated if and how Bigstock corrects this problem.

Mark
Guest
Mark
Hi Kimberly, Thanks for the review. I didn’t know about them. Just a minor detail I noticed as I was signing up for the free program. I found the following directions on their site a bit confusing: Credit Card Information We are asking for your credit card information because after your 30-day trial is over, we will charge your credit card a monthly fee. This will ensure that there is no interruption in downloading. Your subscription will automatically be renewed for $0.00 on April 24, 2014. I chatted with their person about this and they seemed to get the contradiction… Read more »
Kimberly
Guest
Kimberly

Hmm that’s very strange Mark. Thanks for telling us about your experience and please let us know if you hear back from them about them wanting your credit card info but charging you nothing. That’s very interesting.

-Kimberly

marzena
Guest
marzena

Hello, I also had a bad experience with Bigstock. The charges were made to a debit card twice (2 x 70 pounds) in one month, even though I canceled my subscription. I sent them an email and requested via their website. No response so far.
Marzena

Kimberly Alt
Guest
Kimberly Alt

Sorry Marzena that you have to deal with this. Maybe try calling them at: 1-855-272-5125. Or live chatting them on their website. Maybe that will get you a quicker response. Best of luck!

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