Identity Theft

Dashlane vs LastPass: Who’s Got The Better Password Manager?

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Person entering username and password on login screen (Caption: Best Password Managers)Using a password manager is safer than not using one at all. If you aren’t using one, are you using the same password for multiple accounts, or are your passwords easy to remember things like the name of your pet or an important event or date?

Don’t worry, that’s how most of us started with our passwords. Unfortunately, these types of passwords are easy to hack. We don’t want you to learn this lesson the hard way, so our experts have put together a comparison of the top password managers.

Password managers can help create secure your login credentials and keep them stored in a safe place. I’ve used both Dashlane and LastPass, and they both do a great job storing my credentials securely. But is there one I’d recommend over the other?

Visit Dashlane’s Website | Visit LastPass’ Website

Customer Service & Reputation

The BBB (Better Business Bureau) can be a reliable indicator of how a company handles consumer complaints. How do our two companies fare?

Dashlane Complaints

  • More expensive than the competition
  • Free version is only for one device and 50 logins
  • Struggles with multi-page logins

LastPass Complaints

  • Customer support is slow to respond
  • Syncing between devices and browsers can be delayed (Tip: visit Account Options > Advanced > Refresh Sites in the browser plugin menu to remedy this)
  • If you update a password for a shared login, you must re-share the login
  • Can only accept one shared login at a time (no mass accept button)

In the end, Dashlane wins this category because its complaints are mainly related to cost and subscription plans, which aren’t necessarily tech issues like the ones listed above for LastPass.Dashlane logo

Customer Service & Reputation Winner: Dashlane

Features

The table below includes features offered by Dashlane and LastPass. Please note you may need to upgrade plans to have access to some of these features.

Dashlane LastPass
Password Storage Checkmark Checkmark
Password Creating Checkmark Checkmark
Share Logins Checkmark Checkmark
Two-Factor Authentication Checkmark Checkmark
Multi-Factor Authenticator App Checkmark
Form & Payment Autofill Checkmark Checkmark
Dark Web Monitoring & Alerts Checkmark Checkmark
VPN Checkmark
Credit Monitoring Checkmark Checkmark
ID Restoration Support Checkmark
ID Theft Insurance Checkmark

As you can see, Dashlane offers many additional features that aren’t commonly available in a password manager. With Dashlane, you get ID theft protection features as well as VPN services. LastPass offers the general needs for a password manager, but Dashlane has many more perks available.Dashlane logo

Features Winner: Dashlane

Pricing

The table below compares all of Dashlane and LastPass’ plans available for individuals and families. We also include some of the main differences in the plan offerings to help you get an idea of what you’re paying for.

Plan Company Price Per Month (Billed Annually) Number of Users # of Passwords # Of Devices File Storage Advanced Multi-Factor Options
FREE Dashlane $0 1 50 1
LastPass $0 1 Unlimited 1
Premium Dashlane $4.99 1 Unlimited Unlimited
LastPass $3.00 1 Unlimited Unlimited 1GB Checkmark
Family Dashlane $7.49 Up to 5 Unlimited Unlimited
LastPass $4.00 Up to 6 Unlimited Unlimited 1GB Checkmark

In the end, LastPass offers the features most users are looking for in a password manager for a lower cost. Dashlane has a lot of premium features like a VPN, ID theft restoration services and ID theft insurance, but those aren’t commonly expected in a password manager. If you’re looking to sign up for an all-in-one service instead of a separate password manager and ID theft protection service, Dashlane may be a better fit for you.

LastPass logoPrice Winner: LastPass

Ease Of Use

I’ve used both Dashlane and LastPass. I tested Dashlane for about a month to compare it against other password managers. Meanwhile, I’ve been using LastPass since 2013. Both password managers are super simple to use. I preferred using Dashlane because I experienced fewer form fill errors or login issues while testing the service out. However, LastPass is easy to use as well. I just experience a few hiccups from time to time, such as slow loading times and shared passwords not updating.Dashlane logo

Ease Of Use Winner: Dashlane

Privacy

Dashlane and LastPass both have two-factor authentication,* which we think is a must. Dashlane has a few other perks to help maintain your privacy online, including a built-in VPN, ID theft insurance and ID restoration services in case your identity is stolen.

*Two-factor authentication adds an extra layer of security to your password manager account. When you log in, you’ll be prompted for your password as well as a code on a separate device you control (typically an email, SMS text message, or a code generated via an authenticator app like the LastPass Authenticator app. Learn more about two-factor and multi-factor authentication in our guide on cybercrime prevention.

Dashlane logo

Privacy Winner: Dashlane

Our Final Verdict

Dashlane has lots of bells and whistles that come along with it. It’s a bit more expensive than LastPass, but it’s easy to use and dependable. If you just want the basics, LastPass is a great option. I’ve used it for seven years and it’s worked great for me. Not to mention it’s less expensive. Dashlane logo

Overall Winner: Dashlane

Secure Your WiFi To Keep Prying Eyes Off Your Passwords

Having a secure password will be for naught if a cyber thief can see the password you’re typing into your login box. Make sure your WiFi is secure to keep prying eyes off your sensitive credentials.

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Kimberly Alt

Kimberly received her Bachelor of Arts from Simpson College with a major in multimedia journalism and a minor in marketing. She has been writing about business solutions since 2014, covering subjects such as tax software, email marketing, office equipment and more. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post. In 2015, she started her own business and continues to learn how to run it more efficiently thanks to her work on We Rock Your Web. Her natural curiosity helps her research as she seeks the truth when learning about, comparing and personally testing products and services. With every piece she writes, her goal is to help our readers find the best fit for their unique needs.
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