Email Setup Tutorial for Outlook Express

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After opening up Outlook Express, browse to Tools -> Accounts:

tools accounts

Next, select your mail account from the list and click the “Properties” button at right (if you are creating a new account click the “Add” button, followed by “Mail”):

internet accounts

Next you’ll see the screen below.  These fields may already be filled in (in which case you can leave them).  If not, enter a name for your mail account in the first box, followed by your name, organization’s name, and email address:

my mail properties

Once you’ve finished, click on the “Servers” tab at top.  You’ll see this screen:

servers tab


1. Server Information: 
  • Incoming mail (POP3)” – you need to fill in your website domain name, but use “mail” in place of “www” (ie.
  • Outgoing mail (SMTP)” – don’t change this value.  You should be sending your mail through your ISP (Internet Service Provider).  For example, if your ISP is SBC Global, your outgoing mail server may be “”  If you are unable to send email, or you are setting up a new account and don’t know what your ISP outgoing server is, reply below with the name of your ISP.  As a temporary solution you may set the outgoing mail server to be the same as your incoming mail server.

2. Incoming Mail Server:

  • Account Name – If not already one, you’ll want to replace the “@” in your username with a plus sign “+” (ie. “”).  Make sure that your website name ( is spelled correctly.
  • Password – Fill it in if it’s not already there, and check the box “Remember password.”

3. Outgoing Mail Server:
Check the box that says “My server requires authentication” and then click the “Settings…” button.  This will bring you to the following screen:

outgoing mail server

Select “Use same settings as my incoming mail server” and click “OK.”  Click “OK” at the next window as well, and “Close” on the last window to save your changes.

Voila 🙂  Pat yourself on the back for a job well done!  You can now send and receive emails as normal.

Use Webmail to Check Emails Remotely

FYI – anytime you are on the road or are having Outlook Express troubles, you may always check your email directly on the server by visiting (replace with your website name).  You will be asked for your username and password.  These are your full email address ( and your email password.


Outlook Express is receiving mail but not sending

Go back into your email account settings, but this time, instead of clicking on the “Outgoing Server” tab as above, click on the “Advanced” tab.  Try changing the “Outgoing mail (SMTP)” port number to 26 (25 is the default):

port 26

Remember to “OK” or “Close” all windows to save your changes.
About The Author:

Alex has been involved on the business side of the internet since the early 2000's. He holds both a Management Science degree from the University of California at San Diego as well as a Computer Science degree from NJIT.

We Rock Your Web had its roots back in 2004 as the tech blog for a web design and development company Alex founded that has grown and evolved into the parent company of We Rock Your Web.

While his foundation is rooted in web development, his expertise today lies in content and digital marketing, SEO, organic and paid search, analytics, and publishing. Alex is an avid tennis player, nature enthusiast, and hiker, and enjoys spending time with his wife, friends, and dogs.

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Oldest Most voted
March 3, 2010 7:27 pm

My friend told me about a funny tool. Then all his emails were corrupted for no good reason. But he entered into Google and observed there – how to recover Outlook Express messages. He was wondering how it restored all data quite easy and absolutely free as he told me. More over the tool helped me too in like condition. To my mind the tool is easy to use.

September 15, 2008 2:11 pm

Thank you for keeping it simple for those of us who are not computer literate.

Alex Schenker
September 17, 2008 11:12 pm

No problem – that’s the whole purpose of this community site, especially when it comes to software like Outlook Express that should be “express” and easy to use. Comments like yours are uplifting, and let us know we’re still on the right track. Thanks!