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Are you considering adding webinars as a tool to educate customers or gain new ones? Or perhaps you’re looking to switch.
Our best webinar services reviewed here can carry your company’s reach far beyond what you can do alone, via marketing automation, lead management tools, event analysis and much more. Webinars are a proven way to generate interest and grow your customer base!
Article Overview
- Reasons To Do Webinars
- Winners
- Webinar Software Comparison
- Other Webinar Software To Consider
- Marketing Beyond Webinars
Why Use Webinar Services?
Webinars and webcasts are an excellent way to get ahead of your competition. More than 60% of businesses use webinars as part of their content marketing strategy1, and that number is growing rapidly.
In addition, participation rates are consistently high for webinars. An estimated 45% of registrants attend the live event.
What’s The Best Webinar Software?
Now that you know why webinars are one of the most popular — and effective — ways to drive traffic to your business and convert interested parties into new customers. Which service should you use?
There are dozens of online webinar hosting services that do a lot of the work for you, everything from webinar registration to sales lead analysis.
We based our webinar software reviews and winners on several factors, including cost, basic and advanced features, integrations available, interactive features, the number of allotted attendees, customer support and more.
GoToWebinar Review
| #1 |  |
GoToWebinar, part of LogMeIn’s GoToMeeting software solutions, is among the most popular webinar services on the market and our winner for the best webinar software. This feature rich webinar platform gets high marks from customers for its ease of use, customization capabilities, and responsive customer service.
There’s not a lot you can’t do with GoToWebinar, with the exception of no breakout rooms. Their analytics and lead management is top notch, and their open API gives you a lot of room to make your webinars unique to your brand.
GoToWebinar’s pricing is a bit higher than average, so it may not be the best solution for small businesses on a budget. Try them out with their 7-day free trial!
Pros | Cons |
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GoToWebinar Pricing
GoToWebinar offers a free 7-day trial (for up to 100 participants), and you can save up to 20% if you pay annually.
| Starter | Pro | Plus | Enterprise | |
|---|---|---|---|---|
| Price Per Month (if billed annually) | $89 | $199 | $429 | Must contact |
| Max. Number of Attendees | 100 | 500 | 1,000 | 5,000 |
| No Download |  | | | |
| Video Sharing | | | | |
| Editing of Recorded Webinar | |
Adobe Connect Review
| #2 |  |
Adobe Connect Webinar wins our number two spot as best webinar software. Businesses looking for an immersive customer experience should consider Adobe Connect’s webinar service. They offer robust analytics to help generate qualified sales leads, and interactive tools including participant Q & A’s, private chat, polls and more.
Adobe Connect also gives you rich multimedia presentations with customized branding. Adobe Connect doesn’t come cheap; it’s among the most expensive webinar software options included in our reviews. But if you have the budget, they deliver an optimal participant experience.
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Adobe Connect Pricing
Adobe Connect offers a free trial for up to 25 participants. You also receive a 20% discount if you pay annually.
- Must contact for pricing
ClickMeeting Review
| #3 |  |
ClickMeeting rounds out our top three picks for the best webinar software. ClickMeeting, could be the answer for small businesses looking for an affordable webinar service without a ton of bells and whistles. Unlike many other webinar services, you can sign up for ClickMeeting for as little as $30 per month for 25 attendees.
ClickMeeting’s pricing plans allow for up to 1,000 webinar participants, which is a huge plus. However, their features don’t match our top two webinar platforms.
ClickMeeting’s strengths include international chat translation for attendees, great audio and video quality and a 7-day free trial. Learn more about ClickMeeting in our interview with their marketing and outreach specialist.
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ClickMeeting Pricing
ClickMeeting offers a generous 7-day free trial and up to 20% off if you pay annually. Their pricing plans tend to be more restrictive than competitors regarding the number of presenters, and recording and archiving hours allotted for webinars.
| Live | Automated | Enterprise | |
|---|---|---|---|
| Price Per Month (billed annually) | $25 | $40 | Custom |
| Number of Attendees | 25 | Unlimited | Unlimited |
| Number of Presenters | 2 | 2 | 7 |
| Recording Time | 6 Hours | 10 Hours | 10 Hours |
Video Overview Of ClickMeeting
Watch this quick video that shows you how ClickMeeting works (and more or less most webinar services are similar).
Want An Easy Way To Compare?
Check out our side-by-side webinar platform comparison table to easily compare each service’s features.
| Winner: GoToWebinar | 2nd Place: Adobe Connect | 3rd Place: ClickMeeting | Best Free Webinar Software: MeetingBurner | AnyMeeting | Crowdcast | WebinarJam | WebinarNinja | Webinato | |
|---|---|---|---|---|---|---|---|---|---|
| Lowest Monthly Price | $49 | $104 | $25 | Free Version | $78 | $29 ($89) | $397 per year (one plan only) | $45 | $170 |
| Max Attendees (Lowest Price) | 100 | 100 | 25 (100) | 10 | 100 | 50 (150) | Thousands | 100 | 100 |
| Highest Monthly Price | Contact | Contact | Contact | $99.95 | $298 | Contact | One plan | $235 | $999 |
| Max Attendees (Highest Price) | 5,000 | 1,500 | 5,000 | 250 | 1,000 | 501+ | Thousands | 1,000 | 1,000 |
| Annual Discount | 20% | 20% | 20% | 2 Months Free | 2 Months Free | 25% | 30% | ||
| Free Trial | 30 Days |  | 30 Days | 14 Days | 14 Days | 7 Days | 14 Days | ||
| Customizable Branding | | | | | | | | | |
| Archiving Recorded Webinar | 12 Months | Indefinitely | Indefinitely | Indefinitely | Indefinitely | Indefinitely | via YouTube | Indefinitely | Indefinitely |
| Edit Recording | | | | | |||||
| Mobile-Friendly | | | | | | | | | |
| Screen Sharing | | | | | | | | | |
| Chat During Webinar | | | | | | | | | |
| Breakout Rooms | | ||||||||
| Phone-In Option | | | | | | ||||
| Multiple Languages | | | | | | ||||
| Collect Payments | Added Cost | | | | | | |||
| Sales Lead Analysis | | | | | | | | | |
| CRM Integration | | | | | | | | | |
| Social Media Integration | | | | | | | | | |
| VoIP Included | | | | | | | |||
| Polls/Surveys | | Via integration | | | | | | Added cost | |
| Customer Support | 24/7 phone, live chat | 24/7 phone, live chat | Business hours | Phone, email; hours unlisted | Business & weekend hours; live chat, phone | Phone, live chat only with higher tiers | Email ticket only | M-F live chat, email; 9am-12am PST | 24/7 live chat; phone business hours |
| Remote IT Support | | | |||||||
| Live Training | | | | | |||||
| Video Tutorials | | | | | | | | | |
| Winner: GoToWebinar | 2nd Place: Adobe Connect | 3rd Place: ClickMeeting | Best Free Webinar Software: MeetingBurner | AnyMeeting | Crowdcast | WebinarJam | WebinarNinja | Webinato |
Other Webinar Software Reviews
The following webinar services didn’t make our top three, but each has its strengths you may want to consider. Click on a link below to jump to a service that you’re interested in.
AnyMeeting | Crowdcast | WebinarJam | WebinarNinja | Webinato
AnyMeeting Review
AnyMeeting launched in 2011 as a web conferencing and webinar service for small businesses. AnyMeeting offers some pretty basic features considering the cost. Still, it’s an intuitive interface that’s easy to use.
You also get built-in VoIP, screen sharing, six-way video conferencing, live polling, access to more than 500 integrations via Zapier (including PayPal so you can charge your webinar attendees), and more.
What’s missing? You can’t edit your webinar recordings, and the software doesn’t allow for breakout rooms.
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AnyMeeting Pricing
AnyMeeting offers a 14-day free trial and two months free if you pay annually.
| Webinar Pro 100 | Webinar Pro 200 | Webinar Pro 500 | Webinar Pro 1,000 | |
|---|---|---|---|---|
| Pricing Per Month | $78 | $128 | $198 | $298 |
| Number of Attendees You Can Host Per Webinar | 100 | 200 | 500 | 1,000 |
| Number of People You Can Invite | 400 | 800 | 2,000 | 4,000 |
Crowdcast Review
Crowdcast is a lesser known webinar and web conferencing service that’s easy to use, has some good features and a wide variety of pricing plans.
Their Starter Plan, which gives you unlimited events and recording, is only $29 per month. But you have to bump up to higher priced plans ($49+ per month) to access their event analytics, Zapier integrations, live polling, and email and data export. Still a pretty good deal!
The major downsides to Crowdcast? It’s not compatible with Safari, IE and some other browsers and lacks some features you may need, including multiple languages, breakout rooms and the ability to edit recordings.
Pros | Cons |
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Crowdcast Pricing
Crowdcast offers a 7-day free trial and 2 months free if you pay annually.
| Starter | Lite | Professional | Business | Enterprise | |
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| Price Per Month | $29 | $49 | $89 | $195 | Contact Crowdcast |
| Number of Attendees | 50 | 50 | 150 | 500 | 501+ |
| Cost Per Extra Attendee | $.50 | $.50 | $.30 | N/A | N/A |
| Customer Support | Live chat | Live chat | Live chat | Phone & live chat | Phone & live chat |
WebinarJam Review
WebinarJam generated a lot of buzz after it hit the market a few years ago, largely because its low price blows other webinar services out of the water.
But is WebinarJam worth the significant savings? It depends on the webinar audience experience you’re targeting. WebinarJam isn’t as polished and professional as some other top services — it’s more of a casual experience.
Customers report a streaming time delay, which limits your ability to interact with your participants in real-time (WebinarJam uses Google Hangouts as its platform, hence the delay).
But WebinarJam comes with a lot of excellent marketing features, including an easy way to set up lead pages, email automation, robust analytics, reporting and more.
Pros | Cons |
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WebinarJam Pricing
WebinarJam doesn’t offer a free trial, unlike most webinar services, but they do have a 30-day money back guarantee.
- $397 per year, includes all features
WebinarNinja Review
WebinarNinja is probably best for small businesses that don’t need a ton of advanced features or the ability to reach an international audience.
They recently moved from Google Hangouts to their own platform — a huge plus to eliminate the time delay. That move alone bumped them up in our book, but how do they stack up against their competitors?
Although they’re still up and coming, WebinarNinja has some great marketing features for affordable pricing. Try them out with their 14-day free trial to see if they’ll fit your needs!
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WebinarNinja Pricing
WebinarNinja offers a 14-day free trial and 25% off if you pay annually. You get unlimited webinars and invites per month. Their pricing plans differ mainly based on the number of attendees for your webinar.
- $45 per month for 100 attendees
- $85 per month for 200 attendees
- $155 per month for 500 attendees
- $235 per month for 1,000 attendees
Webinato Review
OmNovia Technologies’ Webinato may be a great option if your business re-runs a lot of webinars. A polished, professional service, Webinato specializes in automated webinars (pre-recorded) that can run surveys and other interactive features as if your webinar is broadcasting live. They can save you a ton of time and resources.
However, their service doesn’t come cheap. Webinato is one of the most expensive webinar platforms on the market — most small businesses will find their cost out of reach.
But if you have the budget, or run webinars for medium to large sized business, we suggest looking into Webinato.
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Webinato Pricing
Webinato doesn’t offer a free trial, but they do have a 30-day money back guarantee. You also get a 30% discount if you prepay annually. They also offer one-time webinar pricing packages starting at $590 for 2 hours recording time and 100 participants.
| Small | Medium | Large | Extra Large | |
|---|---|---|---|---|
| Price Per Month for 60 Usage Hours | $170 | $356 | $570 | $999 |
| Price Per Month for Unlimited Usage | $356 | $570 | $856 | $1,570 |
| Max Number of Attendees | 100 | 250 | 500 | 1,000 |
| Max On-Demand Views Per Month | 600 | 1,800 | 3,000 | 5,000 |
| OPTiMA* Add-On Per Month | $49 | $109 | $169 | $299 |
*OPTiMA includes co-browser and survey tools and Q&A manager and presentation manager features.
Why Stop At Webinars?
There are other ways to communicate with your customers (and team). Email marketing, of course, is a tried and true platform. And if you have a smaller group and don’t need as many capabilities, you might try video conferencing instead.
Do you have any tips on creating an engaging, interactive webinar?
Sources: [1] CMI
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One of the best webinar softwares which you can use is: R-HUB web conferencing servers. It provides easy to use interface wherein participants can join the webinar within 5 seconds with no download of any kind. Plus works on all platforms viz Windows, MAC, Android, iOS etc.
Hi Prasanta, we review R-Hub in this article for Best Video Conferencing. Feel free to take a look!
I would advise anyone against using WebinarJam. We have held a total of 6 webinars. The first two were free ones that we provided for marketing, the last 4 have been for an online curriculum. The software has cut out and stopped working in three of the 6 webinars, with two being in the past three sessions.
The first collaspe was due to the internet outage on the East Coast, so we were understanding to that one. The second one is because they updated their site with new patches/debugging during the time frame that we were hosting a live webinar. The result was that our entire webinar was shut down and we couldn’t get the connected again. As a result, we had a re-record the initial webinar and waited hours for a response from customer service with an explanation.
Today, the webinar software collapsed again during a live webinar. All of our participants lost access again and we had to contact support. We told them that we were disappointed and given that the system failed three times within the past 6 webinars offered, we wanted to terminate our contract and a refund.
The response was a half-way sympathetic apology and no explanation/resolution to the webinar issue was. Furthermore, they noted that despite our recent problems, they only provide a refund for 30-days regardless of quality of service. Our first webinar was on February 21st, so you can see how despite falling barely outside the refund date that we would be dissatisfied.
The current level of reliability that they are providing is not representative of how our experience was earlier in using their platform. The customer service is poor, the platform is unreliable, and the refund policy is abysmal. Who cares about everything that it “can” do if it continuously fails to provide reliability. My suggestion is use another vendor and stay away from Webinar Jam at all costs-it has cost us too much time and customers at this point.
While I love GoToMeeting it’s pricey given I don’t use it that often so am going to try the free one you recommend, thanks!