SiteGround Review: Are They The Most Reliable Web Host?

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Computer work station with keyboardWith so many web hosting services available how do you choose the best one for your particular needs? There’s a lot of buzz these days about SiteGround — a 10-year-old service that’s gained a ton of faithful followers in recent years. But are their hosting services worthy of the hype?

 

SiteGround logoVisit SiteGround’s Website

Article Overview

SiteGround

4.3 / 5
SiteGround
Website Performance 4.8
Resources & Features 3.5
Pricing 4.3
Customer Service 5.0
Excessive Overselling 4.0

Pros

  • Excellent customer support techs with little to no wait time (via 24/7 live chat and phone)
  • Choose from data centers in U.S., Europe and Asia
  • Customers report amazing speed and uptime
  • SuperCacher feature improves site speeds
  • Free daily auto backups
  • On-demand instant backups, copies and one-click restore (added fee)
  • Easy site migrator process (free for WordPress sites)
  • One of 3 best hosting options chosen by WordPress.org
  • 30-day money back guarantee

Cons

  • Limited disk space with all plans
  • No Windows hosting
  • Doesn't have its own script library

Key Features

  • Offers shared, cloud and dedicated hosting
  • Managed WordPress and WooCommerce hosting available with 1-click installers
  • Free site transfer with tech support
  • Solid-state drives on all plans
  • Data Centers in the U.S., Europe and Asia and free CDN
  • 99.9% uptime guarantee
  • Enhanced cPanel with unique functionality

Pricing

All SiteGround plans include a 30-day money back guarantee.

Shared Web Hosting

All shared hosting plans come with unlimited bandwidth, 24/7 tech support, free website migration and more.
 StartUpGrowBigGoGeek
Price Per Month$3.95$5.95$11.95
Number of Sites1UnlimitedUnlimited
Disk Space10GB20GB30GB

Get SiteGround’s best shared hosting deal

Cloud Hosting

All cloud hosting plans include 5TB data transfer, choose your data center, free CDN, 24/7 VIP tech support and more. You can also customize your own plan.
 EntryBusinessBusiness PlusSuper Power
Price Per Month$80$120$160$240
CPU Cores2348
Memory4GB6GB8GB10GB
SSD Space40GB60GB80GB120GB

Get SiteGround’s best cloud hosting deal

Dedicated Hosting

All dedicated hosting plans include 10TB bandwidth.
 Entry ServerPower ServerSuper Power Server
Price Per Month$269$349$729
CPUIntel Xeon E3-1230Intel Xeon E3-12702 x Intel Xeon E5-2620
CPU Clock Speed3.20Ghz3.50Ghz2.00Ghz
CPU Cores442 x 6
CPU Threads882 x 12
CPU Cache8MB8MB15MB
DDR3 Ram16GB32GB64GB
SSD480GB960GB2 x 960GB in Raid 1

Get SiteGround’s best dedicated hosting deal

Coupon Code

SiteGround often has time sensitive discounts on their site.

Are Customers Happy With SiteGround?

Below we give you a balanced sampling of user reviews we’ve found online. It’s important for us to point out that SiteGround has among the highest overall Trustpilot scores we’ve seen for any service.

Positive Reviews

SIteGround never disappoints! As an amateur in this industry, I am constantly amazed at the level of support and friendliness I received at SiteGround when I have an issue. Thanks for being the best choice for hosting and customer service. – Michelle E., Trustpilot 4/26/2019

The main reason I use SiteGround is to host WordPress websites efficiently and with fast page loading speeds. Though I don’t fully understand the underlying technicalities behind it, SiteGround has an hosting environment that works well with the assortment of needs WordPress relies on. The databases, PHP software and other backend hosting components are mostly all in top form. The control panel is simple to use and provide me with management flexibility. I can also get valuable insight into page performance and other analytics. – Hugh J., G2 Crowd 3/8/2019

Negative Reviews

Beware – if you are thinking of signing up to this company and you do not have cpanel hosting – moving over your websites and emails will be a VERY complicated process and the staff members will treat you like you are stupid for not being a computer whizz. For example, I wanted to move 2 sites over (I was thinking about moving a third one but thank goodness I didn’t). They only offer help for 1 website and they do not transfer emails to you. OK, fine I thought, but when they sent me instructions, it was complicated. I asked the support agent to advise me further with the process of how I can do it and I was told to get a developer to do it. That is poor customer service. – Janine, Trustpilot 4/28/2019

I initially went with Siteground because of the sign up promo deals they run are great. I was paying less than $50 a year for two years, and loved them. But after being a customer for 2 years…I went to renew, and the only option was at full price. $175 per year. Price jump, ok…inflation, whatever. But THAT much of an increase sent me into the depths of google searching for a new web host service. – Alli R., G2 Crowd 1/1/2019

Have A Need For Speed?

How is SiteGround among the fastest web hosting services available? Check out SiteGround’s video, which explains how they’ve developed and continue to manage some of the fastest internet speeds available on the market.

Is SiteGround The Hosting Solution For You?

Visit SiteGround’s Website

SiteGround is, hands down, one of the best options for reliably fast speed, proven uptime and outstanding customer support. And we highly recommend them for managed WordPress hosting. But if you’re looking for unlimited disk space with a low monthly price, SiteGround’s shared plans may not work for you. The caps on shared disk space and lack of Windows hosting are the only major drawbacks of this robust service.

Based on their other amazing features, however, we chose SiteGround as one of our top picks for shared web hosting in our reviews of the best hosting providers this year. Be sure to check out the article to see how SiteGround compares to other hosting services.

What are your experiences with SiteGround or other web hosting services?

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations in the late 1990s, Sally began a long career researching and writing about business, technical and scientific topics. Her decades of experience as well as a passion to stay on top of the latest online tools and resources combine to help small businesses (and freelancers like herself) flourish.

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Juergen S
Thanks for your Site Ground review Sally! One thing that confuses me when I try and sign up is that their renewal pricing is almost triple the regular pricing! In your view you list the discounted regular pricing, which only applies to the term you initially select (one month, one year, or multiple years). Obviously, the larger upfront payment locks in a larger discount, but it’s strange to me that the renewal pricing would be so much higher. Do you know anything about getting discounts on renewal pricing so our bill doesn’t explode after a year?
Rick M.
SiteGround rocks, we’ve had them for years!