Buildium Reviews: The Best Value for Property Managers?

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Person holding keysDo you need tenant background checks, seamless rent payments, online maintenance requests, accounting and reporting — all on one platform?

Buildium is a hugely popular property management software that offers all of these features and much more. But is it the best option for your specific needs?

Buildium logoVisit Buildium’s Website

Article Overview

Buildium

4.7 / 5
Buildium
Ease of Use 5.0
Features 4.3
Security 5.0
Pricing 4.5
Customer Support 4.8

Pros

  • Integrated tenant portal
  • Letter printing and mailing service
  • Affordable base pricing (extra services available for additional fees)
  • Mobile-based property inspection tool
  • A+ BBB rating

Cons

  • Setup fees for epayment and tenant screening with the Core plan

Key Features

  • Ability to manage residential and commercial properties and associations on one platform
  • Onboarding specialists provide data migration and training assistance
  • Unlimited users and role-based permissions
  • Fully functional Buildium app for iOS and Android
  • High-level 256-bit security and 99.9% site uptime (Rackspace data centers)
  • Ability to manage more than 10,000 units
  • Vacancy listing partners include Zillow, Trulia, Craigslist and more
  • Stevie Award winner for customer service excellence

Pricing

Buildium is one of the most affordable platforms if you’re a small to midsize landlord. It gives you an easy-to-use sliding price scale on its website to determine your monthly payments.

Below is a sampling of pricing for its Core and Pro plans. You can save 10% with an annual plan when you prepay for a full year. Buildium also offers a 15-day free trial.

Core Plan

The Core Plan allows for a maximum of 150 rental units.

  • 1-20 units – $47/mo.
  • 21-40 units -$63/mo.
  • 41-50 units – $78/mo.
  • 51-60 units – $94/mo.
  • 61-70 units – $110/mo.
  • This trend continues ($16 more for every 10 units) until you get to 150 units — the max for the Core — where the price goes to $225.

Pro Plan

The Pro Plan allows for 10,000+ rental units. Pricing includes tenant online payments, electronic leases, property inspections, premium tenant screening and more.

  • 1-50 units – $156/mo.
  • 51-100 units – $208/mo.
  • 101-150 units – $250/mo.
  • 250 units – $312/mo.
  • 500 units – $583/mo.
  • Prices increase gradually from here. Buildium can manage over 10,000 units.

What Do Users Have To Say?

How do customers rate Buildium property management software? See below for a sampling of user feedback we found online.

Positive Reviews

This software is awesome! Very easy to navigate and everything in one place. I love the integration of the move in inspections. – Jessica, Trustpilot 6/13/2018

The tasks, email communications, and eLeases are great. Also, the unlimited (free!) customer support! They are helpful, polite, and have lots of online articles so oftentimes I don’t have to call even with detailed questions. – Administrator, G2 Crowd 1/29/2018

Negative Reviews

Buildium is great for places with under 100 units. If you are over 100 units, use Appfolio, Yardi, or Entrata. Maintenance and accounting are a nightmare when you get over that amount. Simply put there is just much better software out there and Buildium is very slow at implementing software updates.- Erin, Trustpilot 6/15/2018

Everything is in a separate location (so many drop down boxes!) and there are a few things you can’t complete without filling out the same information in a totally different location. It gets confusing quickly. – Katrina B., G2 Crowd 3/30/2018

How Do I Post On Facebook Marketplace?

This brief video shows you how to post your rental vacancies on Facebook’s free Marketplace.

How Does Buildium Compare?

Visit Buildium’s Website

Buildium lacks some advanced features that AppFolio, its major competitor, offers, but if you’re managing less than 100 units, Buildium is the best value.

This platform gives you all the nuts and bolts of a solid property management software. It’s easy to use and has a ton of features to help you run your business much more efficiently. And the customer support is fantastic.

If you’d like to see how Buildium stands up against AppFolio and its other competitors, be sure to check out our article comparing the best property management software.

What problems do you think property management software will solve for your business?

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Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

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Laura
Thank you for the review. You mention that Buildium lacks some advanced features that Appfolio offers. Do you have a list of what these are?
Kimberly Alt (Admin)
Great question, Laura. Have you read our comparison article? It may offer some insight for you.
Jeffery
Thanks Sally, I’ve been looking for software to help manage our growing rental business.