Buildium Reviews: The Best Value for Property Managers?

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Person holding keysAre you a property manager looking for a way to streamline your business practices? If so, property management software can rock your company’s world, giving you tenant background checks, online rent payments, online maintenance requests, accounting, reporting and more — all on one platform. Buildium is a popular choice that offers all of this functionality. But is it the best software on the market for your specific property management needs? Read our Buildium reviews to get our take on this online software solution.

Buildium logoVisit Buildium’s Website

Buildium Review

4.7 / 5
Buildium Review
Ease of Use 5.0
Features 4.3
Security 5.0
Pricing 4.5
Customer Support 4.8

Pros

  • Integrated tenant portal
  • A+ BBB rating
  • Letter printing and mailing service
  • Affordable base pricing (extra services available for additional fees)
  • Mobile based property inspection tool

Cons

  • Setup fees for epayment and tenant screening with the Core plan

Key Features

  • Winner of our best property management software for under 100 units
  • Ability to manage residential and commercial properties and associations on one platform
  • Onboarding specialists provide data migration and training assistance
  • Unlimited users and role-based permissions
  • Fully functional Buildium app for iOS and Android
  • High-level 256-bit security and 99.9% site uptime (Rackspace data centers)
  • Ability to manage more than 10,000 units
  • Vacancy listing partners include Zillow, Trulia, Craigslist and more
  • Stevie Award winner for customer service excellence

Buildium Pricing

Buildium starts at $45/month for up to 20 units and increases incrementally based on the number of units. There’s an easy-to-use sliding price scale on their website to determine your monthly payments. Below is a sampling of pricing for its Core and Pro plans. You can save 10% with an annual plan when you prepay for a full year. Buildium also offers a 15-day free trial.

Core Plan

The Core Plan allows for a maximum of 150 rental units. Customizable add-ons and additional charges for online payments for residents, electronic leases, property inspections, basic tenant screening.

  • 1-20 units – $45/month
  • 21-40 units -$60/month
  • 41-50 units – $75/month
  • 51-60 units – $90/month
  • 61-50 units – $105/month
  • This trend continues ($15 increase for every 10 units) until you get to 150 rental units, where the price is $250/month.

Pro Plan

The Pro Plan allows for 10,000+ rental units. Pricing includes online payments for residents, electronic leases, property inspections, premium tenant screening

  • $150/month for 1-50 units
  • $200/month for 51-100 units
  • $240/month for 101-200 units
  • Prices increase gradually (check the website’s sliding price tool)

What Do Users Have to Say?

How do customers rate Buildium property management software? See below for a sampling of user feedback we found online.

Positive Buildium Reviews

Buildium is easier to use than other property management software. Everything from setting up a new property, procuring tenants, or even advertising Buildium has helped us develop from a few properties to almost 50! – Administrator in Real Estate, G2 Crowd 2/29/2016

I have a small business (apartment rentals) and Buildium helps me organize every phase of the management process. I love tax time now because I really have nothing to do but to print a report and my accountant has everything needed to complete my taxes. Monthly rent is easily documented within a minimum amount of time. Keeping track of bills is simple. If a discrepancy exists with a vendor, I can easily download the history to document my claims. Buildium is also easy to use…I am very pleased. – Kimya M., Trustpilot 2/18/2016

Negative Buildium Reviews

Reports are not always accurate – If an owner contributes money to their account, it does not show up on the basic income statement which is a huge pain. I end up having to track it myself. That would probably be my biggest complaint. – Sam G., G2 Crowd 10/5/2016

While I enjoy the product I have been very disappointed with the level of customer service. The problems or questions have all been answered and taken care of, but I have to wait on hold for 30 plus minutes at a time. If I leave my name/number for a call back it takes hours. The recording always says it’s their busiest time of the year, meaning they lack enough help and you will always have to wait a long time to talk to someone. – Jason W., Trustpilot 3/2/2015

How Can You Make Managing Properties a Zen Practice?

Check out the video below to see how Buildium property management software keeps one company well-balanced.

Our Final Thoughts on Buildium

Visit Buildium’s Website

Buildium has all the nuts and bolts of a solid property management software. It’s easy to use and has a ton of features to help you run your business much more efficiently. And their customer support is fantastic. Buildium does lack some advanced features that Appfolio offers, but if you’re managing less than 100 units, Buildium is the best value. If you’d like to see how Buildium stands up against its competitors, be sure to check out our article comparing the best property management software.

What problems do you think property management software will solve for your business?

Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

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Laura
Thank you for the review. You mention that Buildium lacks some advanced features that Appfolio offers. Do you have a list of what these are?
Kimberly Alt (Admin)
Great question, Laura. Have you read our comparison article? It may offer some insight for you.
Jeffery
Thanks Sally, I’ve been looking for software to help manage our growing rental business.