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New to the whole email marketing world? Campaigner may be your best bet. Don’t let the sophisticated features keep you away. Campaigner has excellent training and tutorials for beginners and easy-to-use tools to guide you along all of its features. And if you’re already experienced or need more advanced email marketing tools, Campaigner has you covered. So much so, we’ve ranked Campaigner our 2nd Best Email Marketing Service Provider this year.
- Customer service 24/7
- List segmentation and management
- Social media integration with Facebook and Twitter
- ROI reporting
- Mobile app (iOS devices only)
- A/B split testing
- Image hosting
Contactology Is Now Campaigner
Campaigner acquired Contactology in 2014. This was j2 Global’s first acquisition in the email marketing field since they first purchased Campaigner in 2010. j2 Global migrated Contactology customers to Campaigner.
Pricing for Campaigner is on a per month basis, based on your number of contacts. All of these plans, however, allow for unlimited number of emails sent. Campaigner does offer a 30-day free trial.
|Number of Contacts||Price Per Month|
|Over 100,000||Call or request a quote online|
** With the purchase of either of these higher end plans, you get some of Campaigner’s more advanced features included in the price: Custom footer, 1GB CDN media hosting, suppressor list, projects and more.
† And with the purchase of the “Up to 100,000” monthly plan you get even more features: Workflows, APIs, static segment sampling, dynamic content, 3rd party Ad content, delivery support and more.
How Do Users Rate Campaigner?
One of Campaigner’s major strengths is its 24/7 customer support, which won the industry’s top award for excellent customer service (2015 Gold Stevie Award and 2014 Silver Stevie Award). Despite their accolades, some customers have less than stellar experiences with Campaigner’s customer service. But many users have had a great experience with Campaigner. Here are just a few of the user reviews we’ve gathered.
With Campaigner, it’s extremely straightforward to manage contacts and lists. Uploading and moving contacts is intuitive and efficient. The email designer is also fairly easy to use. Compared to other ESPs, Campaigner’s provided a clean HTML conversion code relative to others. – G2Crowd, 9/15/2016
We use Campaigner as a 3rd party application that our clients can use to send newsletters. We have a white label account that we’ve skinned with our logo and color scheme. Not all of our clients use it, as it is a paid feature. It addresses the need for those of our clients who need to send newsletters and eblasts to be able to do so. – Trust Radius 3/14/2017
I signed up for the service, purchased the $50, 5,000 contact package, and uploaded about 3,500 contacts that signed up for my email list after checking out on my website. Immediately, my account was restricted for possibly including email addresses that did not voluntarily sign up to be on my list. There was no indication that such a check would take place before purchase. Confused, I decided to play around with the email creation software. The interface was clunky, slow, unresponsive, and unimpressive. It took me about an hour to create a basic email blast. Anyway, I figured that I can’t send my email so I may as well try another service. I signed up for another service and had an email sent to my customers within 30 minutes of sign up. Fast-forward to later that night, and Colin Stacey – a supposed CRM – emails me asking for proof of my contact list and informing me that in the future I will be tasked with proving further proof. This is a huge inconvenience to me, and as. – G2Crowd, 2/9/2017
The site and its reports are easy to use and read. It is the call-in and email customer service that desperately needs help. We get canned, irrelevant replies to any of our inquiries to problems that should not even pop up by using the site. You must email, since their “Chat” option is hardly ever available. Even after sending screenshots and explicitly detailed accounts of problems, their support is still unable to answer simple stuff, like “Why does my contact list not upload?” or “Why won’t my test email go through?” Then, to make matters even worse, Campaigner will inexplicably “lock” your account’s contact list, rendering it unusable until they they get around to resolving this additional problem. I will no longer use Campaigner because all of the time and my client’s time that has been wasted on a simple email blast. – J Yost, Serchen 2/17/2015
A Beginner’s Guide to Email Marketing
Email use among businesses and consumers is growing. The Radicati Group, a technology research firm, predicts the number of business and consumer email users worldwide will increase 12% from 2014 to 2018. Don’t know how or where to start with your email marketing? Campaigner gives you the tools you need to jump-start your email marketing campaign. This is but one of Campaigner’s 35+ video tutorials at your disposal, covering everything from the most basic to its most advanced features.
What Other Email Marketing Providers Are There?
Want to see how Campaigner stacks up against the competition? Check out our Email Marketing Software Review. You’ll see the pros and cons for each provider as well as their key features. We’ve even made a comparison table to help you see the key differences side by side.
What do you love or hate about Campaigner? If you aren’t a Campaigner user, which email marketing service provider do you use and why?