How do we keep this site running? This post may contain affiliate links — the cost is the same to you, but we get a referral fee. Compensation does not affect rankings. Thanks!
New to the whole email marketing world? Campaigner may be your best bet. Don’t let the sophisticated features keep you away. Campaigner has excellent training and tutorials for beginners and easy-to-use tools to guide you along all of its features. And if you’re already experienced or need more advanced email marketing tools, Campaigner has you covered. So much so, we’ve ranked Campaigner our 2nd best Email Marketing Service Provider this year.
- Customer service 24/7
- List segmentation and management
- Social media integration with Facebook, Twitter, LinkedIn and Google+
- ROI reporting
- Mobile app (iOS devices only)
- A/B split testing
- Image hosting
Contactology Is Now Campaigner
Campaigner acquired Contactology back in July 2014. This was j2 Global’s first acquisition in the email marketing field since they first purchased Campaigner in 2010. j2 Global migrated Contactology customers to Campaigner.
Pricing for Campaigner is on a per month basis, based on your number of contacts. All of these plans, however, allow for unlimited number of emails sent. Campaigner does offer a 30 day free trial.
|Number of Contacts||Price Per Month|
|Over 100,000||Call or request a quote online|
** With the purchase of either of these higher end plans, you get some of Campaigner’s more advanced features included in the price: Custom footer, 1GB CDN media hosting, suppressor list, projects and more.
† And with the purchase of the “Up to 100,000” monthly plan you get even more features: Workflows, APIs, static segment sampling, dynamic content, 3rd party Ad content, delivery support and more.
How do users rate Campaigner?
One of Campaigner’s major strengths is its 24/7 customer support, which won the industry’s top award for excellent customer service (2015 Gold Stevie Award and 2014 Silver Stevie Award). Despite their accolades, some customers have less than stellar experiences with Campaigner’s customer service. But many users have had a great experience with Campaigner. Here are just a few of the user reviews we’ve gathered.
We look for 2 things in an email campaign software: how detailed the reporting system is and ease of use. Both of these features are supported here…In all honesty I cannot see a situation where Campaigner would be less appropriate to use if you are looking for an email marketing software. – Zaheer B., Trust Radius 5/6/2014
Campaigner – j2 Global has been the absolute best way to consolidate all of my contacts and distribute emails and email updates to customers. Their email marketing programs is so easy to use and intuitive that it becomes a huge time saver as you no longer have to perform this manually. Everything is automated and it works very well. – Joe G., Serchen 9/5/2013
The site and its reports are easy to use and read. It is the call-in and email customer service that desperately needs help. We get canned, irrelevant replies to any of our inquiries to problems that should not even pop up by using the site. You must email, since their “Chat” option is hardly ever available. Even after sending screenshots and explicitly detailed accounts of problems, their support is still unable to answer simple stuff, like “Why does my contact list not upload?” or “Why won’t my test email go through?” Then, to make matters even worse, Campaigner will inexplicably “lock” your account’s contact list, rendering it unusable until they they get around to resolving this additional problem. I will no longer use Campaigner because all of the time and my client’s time that has been wasted on a simple email blast. – J Yost, Serchen 2/17/2015
My company use to be part of the contactology. Campaigner bought up the company and all the customers from contactology are now Campaigner. The functions that where in contactology were a lot better in ways of being hands off on reoccurring emails. Now you have to go into each reoccurring email and update it. Instead of just automating it. Functions are just not there. – Anonymous, G2 Crowd 6/3/2015
A Beginner’s Guide to Email Marketing
Email use among businesses and consumers is growing. The Radicati Group, a technology research firm, predicts the number of business and consumer email users worldwide will increase 12% from 2014 to 2018. Don’t know how or where to start with your email marketing? Campaigner gives you the tools you need to jump-start your email marketing campaign. This is but one of Campaigner’s 35+ video tutorials at your disposal, covering everything from the most basic to its most advanced features.
What Other Email Marketing Providers Are There?
Want to see how Campaigner stacks up against the competition? Check out our Email Marketing Software Review. You’ll see the pros and cons for each provider as well as their key features. We’ve even made a comparison table to help you see the key differences side by side.
What do you love or hate about Campaigner? If you aren’t a Campaigner user, which email marketing service provider do you use and why?