Best Video Conferencing: Join.Me vs GoToMeeting vs WebEx vs Zoom vs Skype vs TeamViewer vs AnyMeeting

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Best For…
Large Teams
Adobe Connect logo
Small Teams
Google Hangouts logo
Mobile-Friendly Conferencing
GoToMeeting logo

The need for virtual collaboration is more important than ever during the COVID-19 crisis, and knowing the best way to share information and brainstorm when your team is working remotely is essential.

Let’s face it — a phone call doesn’t always do it these days. Being able to share screens, documents, and see people’s faces on video conferences is much more efficient and cheaper than traveling across the country. This can also be helpful for interacting with clients and even potential customers.

We compare the best video conferencing software and discuss why some of the most recognizable companies may not be your best choice when it comes to online meeting services.

Article Overview

Is Your Video Conference Secure From Prying Eyes?

You probably heard the news about Zoom’s surge in business from coronavirus Stay At Home orders and an increase in teleworking. You may have also heard that they got into the limelight for a lack of what’s called end-to-end encryption.

What Is End-To-End Encryption And Why Is It Important?

End-to-end encryption (E2EE) is designed to prevent prying eyes from accessing data while in transit. The data is encrypted before being sent across the internet, and only the recipient should be able to decrypt it. You’ll want to make sure that the service you go with supports an encryption level that you are comfortable with.

Best Video Conferencing Software

We chose our top winners based on reliability, features, ease of use, security, pricing and other factors.

Best For Large Teams: Adobe Connect Review

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Our pick for the best online meeting service for large teams is Adobe Connect. It has all the features you are likely seeking for online meetings, and it comes at a competitive price. We love the endless customization options, including ways to record and measure engagement during and after the meeting.

It is not the easiest service to set up initially, but this powerhouse software isn’t designed as a “one size fits all” solution. There are many tutorials and support services out there to help new users get started with Adobe Connect.

On the flip-side, first-time participants won’t need any training since the interface is very user-friendly for attendees.

Smaller teams can use this product too, but for the most part, smaller teams have smaller budgets, so we suggest taking a look at our pick for small teams (10 or fewer people).

Does Adobe Connect Support End-To-End Encryption?

Our web developer and security expert chimes in:

Adobe Connect can be end-to-end encrypted, but not always since it is a hosted solution, and its security is only as good as the security of the hosting provider.

I would not want to be responsible for setting it up if complete security was required. I would want a Linux Admin to do that.

Adobe also offers a subscription version on their Amazon Web Services (AWS) servers that is managed/maintained by them. This is end-to-end encrypted as long as everyone is using the app. If someone is connecting through a Flash Player, the encryption may be compromised. – Dane M., Safe Smart Living

Pros

Cons

  • High-quality video conferencing with up to 25 participants
  • Rich Multimedia – Share animations, images, audio and HD video
  • Instant messaging – Select the participants to message
  • Mac OS X, Windows and Linux compatibility
  • Records meetings – Also able to edit afterward, which enables the viewer to skip to relevant topics
  • Share screen and documents
  • High security and permission controls
  • No software download necessary
  • Compatible with Adobe Flash
  • Measure real-time engagement
  • Customization features
  • Free VOIP and cloud storage
  • Mobile collaboration – Host, present and collaborate from any mobile device
  • Initial setup can be difficult with so many custom options
  • No toll-free calls

Pricing

Adobe Connect has three different video offerings, and they are all available with a free trial: Meetings, Webinars and Learning. Meetings are the primary product we have reviewed and compared in this article, but we included pricing for all, in case you are interested.

Adobe Connect Meetings

Adobe Connect Meetings works well for online, digital meetings. Pricing starts at $50/month.

Adobe Connect Webinars

Adobe Connect Webinars are made for marketers to share their information, services, etc. Pricing starts at $130/month.

  • 100 Webinar Participants: $130/month
  • 500 Webinar Participants: $470/month
  • 1,000 Webinar Participants: $580/month
  • +1,000 Webinar Participants: Contact Adobe

Adobe Connect Learning

Adobe Connect Learning is great for online classes. Also, Adobe Connect works well on mobile platforms.

  • 200 Virtual Classroom Participants: $370/month
  • +200 Virtual Classroom Participants: Contact Adobe
  • View all options

Best For Small Teams: Google Hangouts Review

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Google Hangouts is our pick for best video conferencing software for small teams. It is a completely free service. The web video version is called Google Hangouts and is what our team uses at We Rock Your Web.

The clean, organized look of Google Hangouts paired with its free and simple user interface are just a few of the pros.

The biggest issue is that there is a maximum number of 10 devices or users allowed at a time for a meeting. Since Google owns it and this is a “free” product, the cost is actually your privacy. So proceed with caution when sharing sensitive conversations or data using this service.

Google Hangouts is compatible across many devices and participants can collaborate in other Google products like Google Docs.

Personal Experience

Our team uses Google Hangouts regularly for our video conferencing needs. Here is one of our team member’s own experience:

Google Hangouts is a solid video conferencing service that has been around forever. It’s free, and the interface hasn’t changed much. The screen sharing feature works great and lets you select which monitor or application window you wish to share. It functions smoothly in both desktop and app versions most of the time. But, sometimes, it can be a serious RAM hog. I really miss the snap-style backgrounds and effects they used to offer! – Alex S., Safe Smart Living

Pros

Cons

  • Works with Windows, Mac, Android, and iOS
  • Great audio and video
  • Video switching
  • Chat feature to share links
  • YouTube feature allows for simultaneous video watching
  • App available on Android and iPhone
  • Screen share
  • Collaborate in Google Docs
  • Free
  • Clean and organized look
  • No more than 10 devices can be connected during a meeting
  • Anything typed in the chat is not saved
  • Privacy concerns are always paramount when using free Google services since they capture user data to “improve” features and target advertising across all their products (Gmail, Google Drive, Calendar, etc.)

Pricing

  • Free

Best For Mobile-Friendly Conferencing: GoToMeeting Review

GoToMeeting logo

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GoToMeeting from LogMeIn is great for smaller-scale offices that are looking for an easy to use online meeting platform. Starting a meeting takes only one click. It’s also one of the easiest platforms to use from your smartphone.

GoToMeeting has many great features including screen sharing, keyboard/mouse control, VoIP and drawing tools.

The downside is there is no way for attendees to “raise their hands” to ask questions and the meetings require access codes and pins, which opens it up for user error to access a meeting.

Pros

Cons

  • HD video and good audio
  • Unlimited online meetings
  • Share presentations and anything else on your screen
  • Give access to your keyboard and mouse to other attendees
  • Affordable
  • Requires access codes/pins
  • Not as easy to use interface
  • No polls or ability to “raise hand” during a meeting

Pricing

All plans come with a 30-day free trial.

  • Free for up to 3 attendees
  • Starter: $14/month (10 participants)
  • Pro: $29/month (150 participants)
  • Plus: $39/month (250 participants)

Other Video Conferencing Software

Here are the rest of the online meeting software pack. While they didn’t make our “best of” categories, some are viable competitors with unique features that may meet your needs. If you can’t find the best fit for your team here, check out our review of 8 additional video conferencing platforms to help you find the ideal solution.

BlueJeans | FreeConferenceCall | Join.Me | Skype | TeamViewer | WebEx | Zoom

BlueJeans Review

BlueJeans logo

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BlueJeans is definitely a unique name for a video conferencing service. Their reasoning behind the name is that they want your video conferencing service to be as comfortable as your favorite pair of jeans. Blue Jeans runs in the cloud, so there is no hardware or software installation. They offer many features, but to get pricing information you’ll have to contact them.

Pros

Cons

  • 14-day free trial
  • Video conferencing with Dolby Voice
  • Content sharing
  • Video sharing
  • Recording
  • Chat
  • Also available on Android and iOS smartphones and tablets
  • No pricing listed on their site

Pricing

You must contact BlueJeans directly for pricing.

FreeConferenceCall.com Review

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FreeConferenceCall.com is not a big name company but promises to do just that, provide free conference calling.

There are very few reviews about them online and their website has a minimum amount of information on it.

The upside is that their service is free (hence the name). So, if you want to try them out, all you have to do is enter your email address and name. If you don’t like it, you can cancel.

Personal Experience

Our team member has used FreeConferenceCall, here is her experience:

I don’t host many conference calls, but when a meeting requires me to host an audio bridge line, I use this service because it is free and has proved reliable. – Michelle S., Safe Smart Living

Pros

Cons

  • Free recording
  • Screen share
  • Up to 1,000 attendees
  • Chat during calls
  • Difficult to set up a meeting
  • Need a very strong WiFi connection
  • 6 hour limit on calls

Pricing

join.me Review

Visit Websitejoin.me logo

Join.me has many great features. These include the ability to share files, chat and give another participant control of your machine. The ability to screen share from a Mac to a PC or vice versa is a great tool for Join Me as well. This would be a great free choice for smaller offices.

Pros

Cons

  • Screen sharing
  • Can be used on iOS and Android
  • Machine control to other participants
  • Share files
  • Chat
  • Works with Windows and Mac
  • Records meetings
  • Reports of minor video and audio lags
  • Cannot start a meeting on a smartphone

Pricing

  • Lite (up to 5 participants) $10/month
  • Pro: $20/month (up to 250 participants)
  • Business: $30/month (up to 250 participants plus additional features)

Skype Review

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Skype works well for smaller teams needing online video conferencing solutions, but once you get to larger numbers, you may experience some issues.

Customers said they had issues with sound since more people means more background noise it became a problem. Skype automatically lowers the volume of other attendees and increases the volume of the speaker.

However, if the attendees have a lot of background noise, this can mess up the entire call and make it impossible to hear the speaker.

Does Skype Support End-To-End Encryption?

Our web developer and security expert chimes in on Skype’s encryption technology:

Skype to Skype is end-to-end encrypted, but it is important to note that it is possible to use Skype to connect to out of network endpoints that are not encrypted. So if you use your Skype to contact me who is also on Skype, we are encrypted, but if you use your cell phone or landline, or Facebook messenger and I receive it on Skype, or if I use Skype to contact you on one of those, we are not. This has the potential to confuse some people. – Dane M., Safe Smart Living

Pros

Cons

  • Included in Microsoft Office 365
  • Screenshare, polls, Q&A, whiteboard, built in IM and more features
  • Easy to install and use
  • Inexpensive
  • Add up to 250 people to a meeting
  • Sound quality varies by bandwidth
  • Synchronization issues
  • Customers experience issues once they get more than 25 people on a call

Personal Experience

Our team member has used Skype, here is his experience:

Another ol’ timer in the video conferencing space, Skype comes without too many bells and whistles, but continues to be reliable and has a well-integrated chat feature. Functions well in both desktop and app versions. – Alex S., Safe Smart Living

Pricing

Skype is free for meetings up to 10 people (up to 3 people after 60 days). Below are the rates for U.S. calls.

  • Skype Credit: $0.023/minute
  • United States – Unlimited minutes: $2.99/month
  • North America – Unlimited minutes: $6.99/month
  • World – Unlimited minutes: $13.99/month

TeamViewer Review

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TeamViewer takes the best web conferencing service award for one-time payment because you pay upfront only (no recurring monthly cost), it works on all platforms, it has an easy setup and is simple to use. Sure, it requires a huge investment upfront but the software and services are then yours for a lifetime, and there are few complaints about this service.

Just make sure everyone has Internet access or has it installed on each device for each participant, and your meetings are reported to be flawless. You can even test it out before you make a large investment.

TeamViewer allows you to control your work computer from home or vice versa via a VPN. This is a huge benefit when it comes to those times you leave for home and forgot to edit something in your work document if it’s not in the cloud.

Pros

Cons

  • Easy setup
  • Ability to give presentations
  • Control remote computers
  • File sharing
  • Remote support and remote access
  • Up to 1,000 participants per meeting
  • VPN
  • One time payment fee, no recurring costs
  • Works with Windows, Mac, Linux, iPhone, iPad, Android and Windows Phone
  • For personal use only, all capabilities are available for free
  • Large amount of money to pay upfront
  • Download required
  • Privacy concerns have been raised by users

Pricing

  • Single User: $49/month
  • Multi-User: $99/month
  • For Teams: $199/month
  • View all options

WebEx Review

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Webex from Cisco is an affordable choice for smaller-scale companies. The Premium 25 version is their most popular and has a good balance of key features. Webex is handy for companies that use multiple different operating systems because it works with Windows, Mac and Linux.

Pros

Cons

  • Ability to share desktop and documents
  • Video in HD
  • 1 GB storage for paid versions
  • Call in toll-free for paid versions
  • Works with smartphones and tablets
  • Can record meetings on all versions
  • Instant messaging
  • Drawing tools
  • Compatible with Windows, Mac, and Linux
  • High security
  • Schedule and start meetings from Microsoft Outlook
  • Audio and video conferencing
  • VoIP
  • Live customer support 24/7
  • Video can show only 7 participants at a time
  • Can’t expand interface window completely
  • Many files are presented in PDFs and not in their original format
  • Video lag
  • Default browser is Internet Explorer

Pricing

Webex has unlimited free meetings for up to 3 people and offers the premium features free for 14 days.

  • Premium 8: $24/month/host or $19/month for the annual plan with a maximum of 8 people
  • Premium 25: $49/month/host or $39/month for the annual plan with a maximum of 25 people
  • Premium 100: $69/month/host or $49/month for the annual plan with a maximum of 100 people

Zoom Review

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Zoom was created by Cisco and Webex engineers. This cloud service was created to “…improve the quality and effectiveness of communications forever.” This service was created in 2011 and has little user feedback, so it’s hard to decide whether it’s amazing or not.

Personal Experience

Our team member has used Zoom, here is his experience:

I like that zoom is easy to use and has built-in screen and content sharing tools. I also like the fact that it gives the meeting organizer a level of control over the meeting. During the current COVID-19 crisis, my children have transitioned seamlessly to virtual learning on the Zoom platform. – Neil G., Safe Smart Living

Pros

Cons

  • Free Basic plan
  • Compatible with Mac, Windows, iOS and Android
  • Group messaging
  • Screen share
  • Raise hand (so people don’t talk over one another)
  • Not enough user feedback

Pricing

  • Basic: Free
  • Pro: $14.99/month/host
  • Business: $19.99/month/host
  • Enterprise: Contact Sales

A Video Conference Call In Real Life

We’ve all been there when there’s a static connection, don’t know who is talking or background noise. Trip and Tyler show what a video conference call can look like in real life. Caution: this video is hilarious. Hopefully, the right video conference software will make your experience more pleasant than this one.

Keep Your Conference On Task With A Meeting Agenda

Your video conference will go a lot smoother and be a lot more efficient if you have a meeting agenda for everyone to work off of. Don’t worry, we’ve got you covered – check out our article on how to create a meeting agenda template and you’ll be off to the races.

Video Conferencing Vs Webinar – Which Is For Me?

Ask yourself what your goal is with your online meetings – is it just to touch base with others on a current project? Do you need to share a presentation? Or is it a monthly meeting to update employees about new policies? Video conferencing may help you communicate more efficiently, and screen sharing capabilities may help you showcase what you can see on your monitor. But if you want to showcase an organized, pre-planned presentation with video, slides, and more, perhaps for a new product launch, you’ll want to look into webinars. Visit our best webinar software review to see which platform is best suited for your needs.

What’s the funniest thing that happened on a conference call you were on?

About The Author:

Kimberly received her Bachelor of Arts from Simpson College with a major in multimedia journalism and a minor in marketing. She has been writing about business solutions since 2014, covering subjects such as tax software, email marketing, office equipment and more. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post.

In 2015, she started her own business and continues to learn how to run it more efficiently thanks to her work on We Rock Your Web. Her natural curiosity helps her research as she seeks the truth when learning about, comparing and personally testing products and services. With every piece she writes, her goal is to help our readers find the best fit for their unique needs.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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79 Comments
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Oldest Most voted
Sam
June 7, 2020 11:54 am

The article is really good. But majority of these software’s do not provide good API based integration. This is one area where all of these have to get better.

J Sanchez
November 7, 2019 10:55 am

Joinme does not have a free option.

(Admin)
Sadie Cornelius
November 9, 2019 9:10 am

You’re correct – they used to but looks like they don’t any longer. Thanks for letting us know, we updated the content above to reflect the change.

jgz
July 9, 2018 11:40 am

teamviewer changed their pricing model to subscription based a couple of years ago. now they charge a yearly subscription fee. the upside is that you are no longer limited to the version you paid for, but the downside is the yearly cost.

JD M
November 3, 2017 2:12 pm

BTW I notice GoTo has Meeting, Webinar and Training. Do you have another article regarding webinar and training/ professional development courses?

JD M
November 3, 2017 2:08 pm

A great article. I’m interested in packages for nonprofits and universities. GoTo said they do offer nonprofit pricing. I took one university course that used Blackboard Collaborate. I’m not sure if it was built for institutions. It’s tough to compare apples to apples with so many different types of users, maybe there are a few core types. If not too much to ask I’d love to see a big spread sheet updated regularly (perhaps annual basis). This is a great service. Thanks

ali asgher lakkadshaw
October 26, 2017 6:01 am

Hi Kimberly,
Can you also consider Dead Simple Screen Sharing for review, Our solution does not require the presenter or the user to download any software and works out of the browser (supported browsers include Chrome Firefox Safari Opera). It is also free to use.

Thanks

(Admin)
Sadie Cornelius
October 26, 2017 2:56 pm

Ali, thanks for sharing and we’ll add to our list to consider in the next article audit!

Pat
October 25, 2017 4:01 pm

Fuze is terrible! I came to this site to find an alternative. We are paying them, and they seem to have given up providing any support. We have sent numerous complaints and support e-mails, and they send a “contact your administrator” e-mail back in response (I am the administrator!).
The screen share/application share is graphically poor and lags regularly. Regularly disconnects during calls, get poor call quality at times, and again, a complete lack of support which is unacceptable when you pay money.

The pro’s – you do see who is on the call, who is talking, you can record the call, and if you pay you can have a large number of people join. Also, if you disconnect, the entire meeting does not shut down, and user can rejoin fairly quickly.

We are moving on. I would tell them that directly, but they don’t answer any support contact mechanism. I think they have given up on this application within their suite of products after they were bought out.

Nathanael
October 4, 2017 9:29 pm

I use join .me for free it dose not have the 10 free people joining in its 3! they changes it which is disappointing : /

Oscar Laverde
May 9, 2017 2:21 pm

Hi, Webex offer remote control, please, this point is very important in comparison.

Charlotte
February 6, 2017 7:54 pm

Hi Kimberly, I work in the industry and notice PGi is not on your list. I would love to give you more info about us for audio, video, web, streaming/webcast/webinar solutions.

Bruneux
August 30, 2017 2:07 pm

You might also consider free solutions (e.g. mconf or BigBlueButton), which are often less dazzling but still effective.

M eldrid
December 21, 2016 9:44 am

It would be awesome if you could also compare the bandwidth usage of the various providers we’ve experienced significant difficulty with some of the free providers due to bandwidth hogging especially on mobile devices

CompletelyOutsane
November 3, 2016 10:02 am

Nice review! Where is Vidyo?

Kimberly Alt
November 7, 2016 10:17 am

We have not heard of Vidyo. We will consider adding the company in a future update of this article.

Amy
September 4, 2016 5:03 pm

Thank you so much, Kimberly, for this amazing review of so many platforms! This is incredibly helpful, and the best info I’ve found yet.

I’m wondering if anyone here knows of a platform that can support video-based break-out groups. Ideally it would also have the feature of allowing each class member to take a turn speaking to the group, with a video feed or at least a photo of them, showing. I am looking to create an almost-in-person, live experience for participants in a class I’m offering. A “meeting” platform could be put to the purpose, it doesn’t have to be a class platform, although that would be ideal.

Thomas Gudance
May 4, 2017 10:36 pm

I agree with you

Trey Fitz
May 31, 2016 4:33 pm

join.me is the worst.

Carol
April 20, 2020 9:37 am

Why do you not like join me? I’ve used it just a bit.

Callie
February 21, 2016 5:15 am

I work remotely from my company’s office, but I have a virtual presence with my colleagues by using Skype. This uses huge amounts of data though, around 10G per day. Is there an option within Skype/Skype for Business or another web conference application to reduce the video quality when it is not actively being used? Ideally I would want to have a switch that I can throw up for best quality, and down for reduced quality, without affecting the audio quality. Thanks for any help!

Kimberly Alt
February 22, 2016 10:06 am

Are you in a Skype meeting all day? If you’re not using Skype to meet with someone then you should leave the meeting. Then it won’t use so much data and you don’t have to worry about the video/audio quality while you’re not in a meeting.

Callie
February 22, 2016 10:15 am

As stated, I am in a Skype meeting all day.

Bruce Nelkin
December 21, 2015 10:41 pm

What is the best solution for Webinars of 3,000 to 6,000 participants?

gldisc
November 17, 2015 12:14 pm

Very interesting comparison, but can you please tell if for each application the attendee has to download some software and if this require admin privileges ?

For example, with Join.me the client can join a presentation without installing any software, only Adobe Flash Player is needed.

Jay
February 3, 2016 4:54 pm

GoToMeeting you can join from web and no download required.

Kimberly Alt
November 18, 2015 11:23 am

Great suggestion! We will look into adding that in our next update!

Jem Mawson
October 24, 2015 10:28 pm

Thanks Kimberly. Have you heard of Business Hangouts? It seems to overcome some of the restrictions of Google Hangouts, but isn’t a Google product itself. I’m wondering if you have any experience with it?

Kimberly Alt
October 26, 2015 8:34 am

No I haven’t heard of Business Hangouts before. Have you used it yourself? What did you like/dislike about it?

Jem Mawson
October 27, 2015 10:55 pm

I haven’t used it. I was researching if others had. They seem to use the Google Hangouts API to overcome some of the limitations with Hangouts itself.

A. Cecile Watson
September 24, 2015 1:54 pm

Thanks Kimberly for a great article. I have found it very useful to even understand where to start. The number of comments show the value you have provided.

Kimberly Alt
September 24, 2015 3:15 pm

Thank you for the kind words. That is our goal here, to help others out. If you have any questions about video conferencing feel free to ask and we will help in any way possible!

Luke
September 18, 2015 10:21 am

Hi Kimberly – What about BBM Meetings? It actually calls the participant when the meeting starts.

Kimberly Alt
September 18, 2015 10:27 am

Hi Luke, thanks for the suggestion. We will consider adding BBM Meetings in the next audit of this article!

Briann
August 26, 2015 8:24 am

Everything’s fine but where is ClickMeeting? You don’t like this online meetings platform?

Kimberly Alt
August 26, 2015 10:50 am

We haven’t done any research on ClickMeeting and in fact, I’ve never heard of the company. We will consider adding them to our article! Thanks for bringing it to our attention!

John Andrew Hazlewood
July 31, 2015 7:37 pm

What is the best solution for Webinars of 50-150 participants?

Jaime
July 13, 2015 5:46 pm

JoinMe is not free– only for the first 15 days.

Marcio Alexandre Wecker
July 22, 2016 10:44 am

Jaime, yes there is a free version of join.me, as well as two paid versions, which are the PRO and BUSINESS. The paid versions have a trial period of 14 days. After this period is chosen to one of three versions. Thank you!

Sadie Cornelius
July 13, 2015 6:10 pm

Jaime, to our knowledge at publishing this article there is a free version of Join.me that includes Instant screen sharing and video conferencing with VoIP, the pro version has a free trial but yes there is a monthly subscription after the trial is up! If anything changes, we’ll be sure to update as we try to keep all our articles as up to date as possible. Thanks!

Khaled Hormos
July 9, 2015 7:01 am

Nicely written.

Kate
June 23, 2015 4:19 pm

Under TeamViewer you stated that “Everyone using TeamViewer must have it installed on their device.” I called them today to ask about having to install Teamviewer on user’s devices and the rep stated that meetings can be viewed on a web browser. Have people had issues with viewing in the browser, or have they changed their policy since this article was written?

Kimberly Alt
June 24, 2015 9:05 am

They have changed their policy since this was written. We did some investigating and it looks like you are right Kate. Thanks for mentioning this to us. We will update our article!