SiteGround Reviews: The Most Reliable Web Host?

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Computer work station with keyboardWith so many web hosting services available how do you choose the best one for your particular needs? There’s a lot of buzz these days about SiteGround — a 10-year-old service that’s gained a ton of faithful followers in recent years. But are their hosting services worthy of the hype?

 

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Article Overview

SiteGround Review

4.3
SiteGround Review
Website Performance 4.8
Resources & Features 3.5
Pricing 4.3
Customer Service 5.0
Excessive Overselling 4.0

Pros

  • Excellent customer support techs with little to no wait time (via 24/7 live chat and phone)
  • Choose from data centers in U.S., Europe and Asia
  • Customers report amazing speed and uptime
  • Free daily auto backups
  • On-demand instant backups, copies and one-click restore (added fee)
  • 30-day money back guarantee

Cons

  • Limited disk space with all plans
  • No Windows hosting
  • Doesn't have its own script library
  • They charge a setup fee if you want to pay month-to-month

Key Features

  • Offers shared, cloud, dedicated, WordPress, Joomla hosting
  • Managed WordPress hosting on all plans with 1-click installer
  • Free site transfer with tech support
  • Solid-state drives on all plans
  • Data Centers in the U.S., Europe and Asia and free CDN
  • 99.9% uptime guarantee
  • Enhanced cPanel with unique functionality

Pricing

All SiteGround plans include a 30-day money back guarantee.

Shared Web Hosting

All shared hosting plans come with unlimited bandwidth, 24/7 tech support, free website migration and more.
 StartUpGrowBigGoGeek
Price Per Month$3.95$5.95$11.95
Number of Sites1UnlimitedUnlimited
Disk Space10GB20GB30GB

Get SiteGround’s best shared hosting deal

Cloud Hosting

All cloud hosting plans include 5TB data transfer, choose your data center, free CDN, 24/7 VIP tech support and more. You can also customize your own plan.
 EntryBusinessBusiness PlusEnterprise
Price Per Month$80$120$160$240
CPU Cores2348
Memory4GB6GB8GB10GB
SSD Space40GB60GB80GB120GB

Get SiteGround’s best cloud hosting deal

Dedicated Hosting

All dedicated hosting plans include 5TB bandwidth.
 Entry ServerPower ServerEnterprise Server
Price Per Month$229$329$429
CPUIntel Xeon E3-1230Intel Xeon E3-12702 x Intel Xeon E5-2620
CPU Clock Speed3.20Ghz3.50Ghz2.00Ghz
CPU Cores442 x 6
CPU Threads882 x 12
CPU Cache8MB8MB15MB
DDR3 Ram4GB16GB16GB
HDD500GB SATA II1TB SATA II4 x 500GB SATA III / RAID 10

Get SiteGround’s best dedicated hosting deal

Coupon Code

SiteGround is currently offering 50% Off Select Shared Hosting Plans with code CYBER14 and One Month Free for the Baby Package with code JURY. Just use this link to get started!

Are Customers Happy With SiteGround?

Below we give you a balanced sampling of user reviews we’ve found online. It’s important for us to point out that SiteGround has among the highest overall Trustpilot scores we’ve seen for any service.

Positive Reviews

After switching from one of the big guys that advertises all over TV I’ve had nothing but the best experience with Siteground. From the automatic WordPress staging to the built in caching & speed tools it’s been a 1st class operation. When I’ve needed help their support has been able to resolve my issues either via chat or within minutes of opening a ticket. I used to wait days with the old guys. Thanks again! – Matt S., Trustpilot 3/17/2018

I really like everything that they offer to the individual as well as all of the tools they offer to businesses that manage, build and maintain websites. 2 things that I absolutely love about SiteGround is that they do not limit the things that designers and developers need to succeed AND they have some of the best customer support that I have ever received from ANY business EVER. – Kevin S., G2 Crowd 2/20/2018

Negative Reviews

Had the $6.95 pm package which was good. Got asked to upgrade to a VPS Server at $79.95pm… And it was all downhill from there… lasted about 10 days before we had to cancel… Their technicians could not get our emails working for more than a few hours at a time… Couldn’t have emails on my phone… Our staff never had emails for days on end… They kept blaming our ips in the USA, Philippines, Australia and Thailand… So an hour to hour and a half everyday talking to customer service being lied to then esculating [sic] and eventually they reset the server and all our emails comes through.. 2 hours later it all stops again.- Andy G., Trustpilot 4/8/2018

Their support staff is trained on upselling you. They have no interest or intention in selling you what you need, or being helpful. Their servers are slow and if you upgrade, like we did, they lock you in and hold your data hostage. Daniel B., G2 Crowd 12/8/2017

Have A Need For Speed?

How is SiteGround among the fastest web hosting services available? Check out SiteGround’s video, which explains how they’ve developed and continue to manage some of the fastest internet speeds available on the market.

Is SiteGround The Hosting Solution For You?

Visit SiteGround’s Website

SiteGround is, hands down, one of the best options for reliably fast speed, proven uptime and outstanding customer support. And we highly recommend them for managed WordPress hosting. But if you’re looking for unlimited disk space with a low monthly price, SiteGround’s shared plans won’t work for you. The caps on shared disk space and lack of Windows hosting are the only major drawbacks of this robust service.

Based on their other amazing features, however, we chose SiteGround as one of our top picks for shared web hosting in our reviews of the best hosting providers this year. Be sure to check out the article to see how SiteGround compares to other hosting services.

What are your experiences with SiteGround or other web hosting services?

Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

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Juergen S
Thanks for your Site Ground review Sally! One thing that confuses me when I try and sign up is that their renewal pricing is almost triple the regular pricing! In your view you list the discounted regular pricing, which only applies to the term you initially select (one month, one year, or multiple years). Obviously, the larger upfront payment locks in a larger discount, but it’s strange to me that the renewal pricing would be so much higher. Do you know anything about getting discounts on renewal pricing so our bill doesn’t explode after a year?
Rick M.
SiteGround rocks, we’ve had them for years!