AWeber Reviews: How Does the Original Autoresponder Stack Up?

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2 phones with AWeber: AWeber ReviewsNeed a dependable, trustworthy email marketing service to help promote your business? Is AWeber on your radar? AWeber Communications has been in business since 1998 (an eternity for online services). In fact, AWeber was the first company to launch the autoresponder—a must-have in today’s email marketing world. But how has this long-time service kept up with its competitors? Read below to see if AWeber email marketing service is the best choice for your business.

AWeber logoVisit AWeber’s Website

Review Overview

Customer Service & Reputation
Pricing Template Selection
Social Media Marketing
Autoresponder
List Segmentation
Spam Score

3.75/5.00

AWeber earns top scores for its excellent customer service, competitive pricing and spam policies, but they fall short on some important features like social media marketing.

Key Features

  • Unlimited image storage and unlimited number of emails
  • Good API Lab tools to create new apps plus a free developer account
  • Attach up to 1MB to an email (rare feature among email marketing providers)
  • Intuitive WYSIWYG editor
  • Integrates with more than 50 apps including WordPress, Salesforce, Zapier, Facebook, etc.
  • Good shopping cart integrations including Shopify and PayPal
  • Extensive reporting and tracking of email open rate, click-through and more
  • Excellent knowledge base with webinars, articles, video tutorials and more

Pros

Cons

  • Good WYSIWYG editor – AWeber has one of the better WYSIWYG drag-and-drop editors we’ve seen. It’s easy to format text, add images, hyperlink text, etc.
  • 700+ email templates
  • API access – you can use their services to build your own app
  • Clean, polished, easy to use interface
  • Easily managed subscriber lists
  • You can add attachments to newsletters (up to 1 mb), and for larger files, they offer integration with Digioh, a digital download app
  • Extensive reporting and tracking — number of emails sent, open rate, click-through, undelivered emails, and more.
  • Good list management
  • They are can-spam compliant and take spam seriously
  • Split A/B testing
  • Unlimited image hosting and 6,000+ stock images
  • Social Sharing with Facebook
  • Mobile apps for iPhone and Android
  • HTML editor
  • Broadcast archive archive your newsletters by publishing them as an easy to navigate web page
  • They are well-known for solid and easy to reach customer support via phone or email. They also offer an extensive knowledge base, video tutorials, great webinars, etc. on their website
  • Shopping cart integrations: PayPal, Shopify, and Magento
  • App Showcase with 50+ apps you can integrate with your account: Zapier, Salesforce, WordPress, Facebook, etc.
  • No Google Analytics integration
  • Social sharing is limited vs competitors (only Facebook)
  • No social media tracking or reporting
  • You can’t custom build your own email template
  • Subscriber importing isn’t the best. You can only import xls, xlsx, tsv, csv, txt files. Can’t directly import from Gmail contacts, LinkedIn, Outlook, Quickbooks, etc.

Pricing

AWeber pricing is per contact, per month, with no contracts or cancellation fees. Try it out with the AWeber free trial for 30 days.

Number of ContactsAWeber Cost Per Month
0-500$19
501-2,500$29
2,501-5,000$49
5,001-10,000$69
10,001-25,000$149
25,000+Contact AWeber

AWeber Promo Code

AWeber offers three months free to non-profits and 25% off after that. Students get 20% off. Click here to take advantage of AWeber coupons!

What Do Users Say About AWeber?

AWeber won the 2017 Bronze Stevie Awards for Innovation in Customer Service and Customer Service Department of the Year. Read below for a balanced sampling of both positive and negative reviews we found around the web from business owners who’ve used AWeber.

Positive AWeber Reviews

AWeber provides a simple interface which is easy to manage, and they also provide a large array of tutorials to help make the learning process a bit easier. The templates they provide are also of grat value as well. Tracking subscriber behavior and data is a huge bonus to help improve your conversions. A free 30-day trial is always a huge bonus as well. – Matthew L., Get App 12/20/2016

I love everything about Aweber. Customer Service and ease of use is perhaps the best part about the platform. I have been a customer for many years and will continue to do so! . I highly recommend Aweber in order to collect leads and build a broader audience. – Anne T., G2 Crowd 1/16/2017

Negative AWeber Reviews

A little more expensive than the alternatives. Template quality leaves a little to be desired as well, and the inability to send video via email seems like an outdated issue that should have been solved a long time ago. – Matthew L., Get App 12/20/2016

I didn’t like the designs. I couldn’t find a design I loved and that I felt was worthy of my brand. Also their autoresponders didn’t have as many options. Like I couldn’t get specific enough like I could with similar autoresponder email programs. – Anders R., G2 Crowd 1/31/2017

What Are AWeber’s Best Features?
Check out AWeber’s video below to learn more about some of the ways they can help promote your business.

Is AWeber Your Email Marketing Solution?

Visit AWeber’s Website

Email marketing is a must-have these days (learn more in our introductory article). While you may think email is dead in the day of social media, marketing professionals and business leaders agree that email marketing is the best form of digital marketing to retain customers. AWeber is a strong contender in the email marketing service battle, with robust features, reliable delivery, an intuitive interface and competitive pricing. AWeber also offers a 30-day money back guarantee, which is rare in this industry. What are your AWeber alternatives? See how AWeber stacks up to its competitors with our email marketing service comparison.

Why do you like or dislike AWeber as an email marketing solution?

Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

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1 Comment on "AWeber Reviews: How Does the Original Autoresponder Stack Up?"

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SAM912
SAM912
We are looking to switch and I haven’t heard of Aweber but they sound awesome in that they can integrate with a handful of other products/services we are already using including Shopify.
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