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Still stuck in the pre-digital dark ages when it comes to faxing? Need to sign and send a contract but got rid of your fax machine years ago? Us too! Despite our reliance on email and voice communication, there’s still a demand for paper transactions.
Online faxing services can provide this document exchange while taking advantage of the speed of technological data transmission. While sending online faxes is easy (and less expensive than using a physical fax machine), choosing an online faxing company that meets your needs can be difficult. Below we take a look at some of the most popular online fax services and how they can best serve your faxing needs.
After reviewing a number of the most popular fax services, we found RingCentral to be the best of the best for online faxing service. RingCentral offers a good value for the price at just under $8 per month and an allotment of 500 incoming or outgoing faxed pages.
Ring Central offers both international faxing and 24-hour customer support. Pair this great value with their 30-day free trial plan and you simply cannot go wrong! If you don’t like it, you can cancel with no contractual obligation.
- 30-day free trial
- $7.99 per month: 500 faxes; overage is $.059 per page
- $12.99 per month: 1,000 faxes; overage is $.049 per page
- $49.99 per month: 2,500 faxes; overage is $.039 per page
- $39.99 per month; unlimited faxes (starting price; call for more details)
- $4.99 each per month: additional fax number
MetroFax comes in at number two for our best online fax services. With a comparable price and number of faxes allotted each month to our number one pick, RingCentral, MetroFax comes out ahead with a low $.03 per page overage charge.
So, what kept them out of the top spot? Their features don’t match what you get with RingCentral, namely three potentially important capabilities — scheduling faxes ahead of time, digital signatures and the limitation of only five email addresses allowed for faxing. But if these options don’t matter to you, take a close look at Metro Fax — and try them out with their 30-day free trial!
- 30-day free trial
- $7.95 per month: total of 500 faxes per month (any combination of incoming or outgoing)
- $12.95 per month: total of 1,00 faxes per month (any combination of incoming or outgoing)
- $35.95 per month: total of 2,500 faxes per month (any combination of incoming or outgoing)
Nextiva is the most affordable online fax solution making it a great option for those looking for basic online fax service. With no set up fee and 500 incoming and outgoing faxes for less than $5 per month (if you sign up for the annual plan), Nextiva is great value for those not seeking international faxing and 24-7 customer support. But, if you are a new to online faxing you may find the limited customer support to be an issue.
All pricing is for the annual plan, and overage is $.03 per page for each plan.
- $8.95 per month monthly; $4.95 per month annually: 500 faxes
- $17.95 per month monthly; $12.95 per month annually: 1,000 faxes
- $34.95 per month monthly; $29.95 per month annually: 3,000 faxes
What Are the Advantages of Email Fax vs. Traditional Faxing?
Even in our modern digital age, faxing is still a necessity for some. PC World highlights the continued need for faxing in the 21st century. But digital faxing is just as reliable as traditional faxing – it uses the same technologies (ultimately sends the fax through a phone line after processing), and uses the speed and all the capabilities of the web to bring you consistent faxing service.
The main differences between traditional faxing and online faxing via email are:
- Simplicity – If you know how to use your email, you’ll have no trouble using an email-based fax system.
- Reliability – Email faxing systems are always online – they’re never busy or out of paper.
- Affordability – Email faxing services are very affordable, with plans starting at $4.95 a month.
- Mobility – You can use email fax services from any location that has Internet access – whether you’re at home, at work or on the road.
- Eco-Friendly – Since online fax services do not require paper or new bulky equipment, they offer a greener option and create more sustainable business practices.
Check out this video by our number one pick, RingCentral, which does an excellent job illustrating how online (and mobile) faxing actually works.
What Should Be Considered When Choosing an Online Fax Service?
There are many specifications to consider when choosing an online fax service; these include pricing, fax quantity, international faxing needs and customer support among other things. In the comparison table below we will look at the limitations and features of different online fax companies to help you decide which company is best for your needs.
Online Fax Service Comparison Table
Due to the size of this online fax service comparison table, it is being placed on a separate page so that you can reference it more easily. Take a look at our online fax comparison table (or click on the image on the left) for feature details of the companies and services that we review in this article. We will continue to add to this table, and article, to provide more companies for comparison.
Other Best Online Fax Services
We’ve reviewed some other popular online fax services for you. Click one of the links below to jump to a service you’re interested in.
eFax has grown to become one of the largest online fax companies around; however, at $16.95 a month, it’s the most expensive service reviewed here. eFax justifies this price premium by offering state of the art features including a smartphone app, digitized signature capabilities and large file sharing. eFax is an excellent service — if you have the budget for it!
eFax offers a 30-day free trial and 2 months free with an annual subscription.
- $16.95 per month: 150 faxes in and 150 out
- $19.95 per month: 200 faxes in and 200 out
Fax.com is a basic online faxing service that is $9.99 a month for 300 faxes, but their overage rates (when you exceed your plan page count) of $0.12 per page is among the highest we have seen. Mobile alerts, fax scheduling, and 24-7 customer support are not available with this plan.
- $9.99 per month: 300 faxes
- $9.99 setup fee
- $9.99 per additional fax number
MyFax is a reasonably priced online fax service with a solid customer service reputation. If you are looking for a reliable and well supported service, then you may want to consider the MyFax service. International faxing and easy computer integration are just two of the added benefits of this online fax service.
- 30-day free trial
- $10 per month: 200 faxes in and 100 out
- $20 per month: 200 faxes in and 200 out
- $40 per month: 400 faxes in and 400 out
RapidFax was one of the first online faxing companies. If you are looking for the most recent “technological advances” such as mobile notification and fax scheduling, then RapidFax might not be the best fit, but it does offer international fax capabilities and other great faxing capabilities at a good price.
- 30-day free trial
- $9.95 per month: 300 faxes in and 300 out
Deciding Which Online Fax Company Is Right for You
Deciding which is the best online fax service for you involves considering just a handful of features. The first thing you should always do is outline your budget. Unlike a number of other services, there is not a considerable price gap between online fax services.
However, there is a difference in the number of faxed pages received for each pricing plan. So after setting your budget, you should determine what type of volume you will need per month. If you are a high volume company then you should go with the service that offers the most faxed pages for the plan price. It is also important to consider however, that there is a price per page for faxing overages.
If you are a large volume company that is likely to go over budget on faxes per month then you should consider the value of a monthly pricing plan and the faxed pages limitation in addition to the cost per page for additional pages faxed. Larger companies will also want to think about the ability to send and receive from more than one email address.
Multinational companies will likely need a fax company that supports international service. Lastly, it is important to consider any additional features that you may require from online faxing such as unlimited storage, fax storage duration and 24/7 customer support (especially if your office works off-hours from standard business hours).
Upgrade Your Technology or Stay Old School?
Now that you’ve read about which is the best internet fax service, you might be convinced that faxing is the way to go. But if you’re looking for something a little more tech savvy, check out these online signing services for safely and securely filling out documents and sending forms that require signatures. Finally, if you choose to keep it really old school you’ll need a phone line, so get a cheap 800 number.
Which online fax service helps you communicate in our paperless, digital age?