Sorry, Your Paypal Last Action Could Not Be Completed

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Kid frowningMany, many users on the Internet are currently experiencing the frustrating Paypal sorry your last action could not be completed error when they try to submit payment with Paypal. This happens whether they’re trying to buy a stuffed animal on the world-famous auction site Ebay or a set of flowers from the local mom and pop online flower store.

And where is it coming from? As far as we’ve learned, it’s an error that is being triggered by Paypal internally as a result of one of their upgrades. For you ecommerce site owners/ online merchants out there – it doesn’t necessarily mean you’ve done anything wrong.

How do I make the error go away?

We can’t fully confirm this, but it appears that the problem lies with Paypal payment pages loaded in frames. In other words, if you’re clicking a Paypal payment button on a page that resides within another page (via a frame), then Paypal doesn’t like it and blocks the payment request. We surmise this could be as a result of a recent security update or something similar. Until we know more, the workaround for this problem is to open the payment page in a new window. If you’re an online shopper, you can accomplish this by simply right-clicking the Paypal payment button and selecting “open in a new window.” The exact method to do this varies by browser, but they all offer it. Once the Paypal payment page loads in the new window, it should work fine.

For those of you that are running your own online stores, and your Paypal payment page currently resides in a frame – you will need to add code to force the payment page to open in a new window when the user clicks on it. You want to add the following attribute to the anchor link that calls the payment page:

<a target=”_blank” href=”…”>Buy Now</a>

This will effectively bust the payments page out of the frame and open it in a new window.

About The Author:

Alex has been involved on the business side of the internet since the early 2000's. He holds both a Management Science degree from the University of California at San Diego as well as a Computer Science degree from NJIT.

We Rock Your Web had its roots back in 2004 as the tech blog for a web design and development company Alex founded that has grown and evolved into the parent company of We Rock Your Web.

While his foundation is rooted in web development, his expertise today lies in content and digital marketing, SEO, organic and paid search, analytics, and publishing. Alex is an avid tennis player, nature enthusiast, and hiker, and enjoys spending time with his wife, friends, and dogs.

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