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GoToMeeting vs WebEx vs Join.Me vs TeamViewer vs Google Plus

Virtual meetingVirtual teams are popping up everywhere and collaborating with others is becoming more and more popular. Knowing the best way to share information with one another is important. A phone call doesn’t always do it these days. Being able to share screens, documents, and video is much more simple, efficient and cheaper through an online meeting than traveling for hours. In this article we will compare GoToMeeting vs WebEx vs Join.Me vs TeamViewer vs Google Plus and discuss why they are among the most popular online meeting services available.

2014 Best Online Meeting Software Winners

First Place Winner: Adobe Connect

First Place MedalOur pick for the best online meeting service is Adobe Connect. It has all the features you could possibly want for an online meeting and it comes at a competitive price. We love the endless customization options, including many ways to record and measure engagement during and after the meeting. It is not the easiest to set up, but this powerhouse of a software isn’t designed as a “one size fits all” solution. There are many tutorials and support services out there to help new users get started with Adobe Connect. However, first-time participants in meetings won’t need any training as the interface is very user-friendly.

Second Place Winner: Google Plus

2nd Place MedalGoogle+ (the web video version is called Google Hangout and it’s what our team uses at We Rock Your Web!) is our second choice because it is a completely free service that is great for smaller organizations. The clean, organized look of Google Plus and the fact that it is simple to use are just a few of the pros. The biggest issue is that there is a maximum number of 10 devices or users allowed at a time for a meeting. Google+ is compatible across many devices and participants can collaborate in other Google features like Google Docs.

Third Place Winner: TeamViewer

3rd Place MedalTeamViewer takes third place because it works on all platforms, has an easy setup, and is simple to use. It is a huge investment to pay at once though. However, the software and services are yours for a lifetime and there are few complaints about this service. Just make sure it is installed on each device for each participant and your meetings will be flawless. You can even test it out for your own personal use before you make the large investment. TeamViewer has the capability to control your work computer from home or vice versa. This is a huge benefit when it comes to those times you leave for home and forgot to edit something in your work document.

Online Meeting Services Reviewed

In this article, we review the following online meeting services:

adobe connect Review

Website: Adobe Connect

Adobe Connect has all of the options possible when it comes to online meetings. The only downfall is that it may be difficult to set up and get started. You might need to watch some tutorials or use other resources to learn how to use Adobe Connect, but once you get started you’ll get the hang on things.

Pricing

  • K-12 or University – $12.50 a month
  • Non-profit – $35.42 a month
  • Corporate – $42.00 a month

Pros

  • High quality video conferencing
  • Mobile collaboration - Host, present and collaborate on any mobile device
  • Rich Multimedia – Share animations, images, audio and HD video
  • Instant messaging - Select the participants to message
  • Mac OS X, Windows, and Linux compatibility
  • Up to 100 users
  • Records meetings – Also able to edit afterwards, which enables viewer to skip to the relevant topic they are looking for
  • Share screen, video, and documents
  • High security
  • 30 day free trial
  • No software download necessary
  • Share unlimited number of webcams during a meeting
  • Compatibility with Flash
  • Measure real-time engagement
  • Amazing customization features
  • Free VOIP

Cons

  • Initial setup can be difficult with so many custom options
  • No toll-free calls

AnyMeeting Review

Website: AnyMeeting

AnyMeeting is a great choice for all types of companies. With the free basic version you get all of the great perks as the paid version minus the ability to record your meetings. The free version also has ads. For companies wanting to host large webinars, this probably wouldn’t be the best choice since the maximum number of attendees is 200 for both the basic version and Pro 200. AnyMeeting Pro 25 has 25 as the maximum number of attendees.

Pricing

  • Free for basic version
  • Pro 25 – $18 a month or $180 a year
  • Pro 200 – $78 a month or $780 a year

Pros

  • Play YouTube videos
  • Conference calling
  • Present PowerPoint slides
  • Mobile friendly
  • Twitter and Facebook integration
  • Unlimited meetings
  • Records meetings for pro versions
  • Pro versions are ad free

Cons

  • Ads on basic version
  • Maximum of 200 attendees
  • Must download an application for screen share

Fuzebox Review

Website: Fuzebox

Fuzebox has a couple different options when deciding on the right package for you. Fuzebox supports up to 12 HD video conference streams and 125 total participants. Two unique features are the symphony DH audio, which is twice as clear as a standard phone call, and the fact that they are platform agnostic, which means optimization for any mobile device and desktop operating system. Fuzebox works great nearly 100% of the time. Users do get a little flustered after their 14 day free trial because Fuzebox doesn’t send an email to let you know you are finished with your free trial and are going to be charged the monthly rate.

Pricing

  • Fuze Free – 25 Participants and free US toll audio for 60 days
  • Fuze Pro – $8 a month – 125 participants and webinar mode
  • Fuze Enterprise – $20 a month – SAML, LDAP and Admin Console

Pros

  • Interactive Content Collaboration
  • Symphony HD Audio – Double the clarity of a standard phone call
  • Adaptive Media Architecture – Adjusts quality based on available bandwidth
  • Record meetings
  • HD video conferencing
  • Remote control
  • Chat feature
  • Platform Agnostic – Optimized for every device and operating system
  • Visually appealing

Cons

  • No email receipts to show when you start paying
  • Performance sometimes has glitches

Google Plus Review

Website: Google+

Google+ offers messaging and video chat through Hangouts (also know as Google Hangout). All you need to get started is a Google account (got gmail? You’re ready to go!). Google+ works great all over the world as long as you have a good internet connection. There is no fee for using Google+ and it is user-friendly. When video chatting with multiple people, the large video picture changes to the person speaking which is a great way to signify who is “holding the mic” during team calls. Along with many other features Google Plus allows screen share and simultaneous video watching through YouTube.

Pricing

  • Free

Pros

  • Free
  • Clean and organized look
  • Works with Windows, Mac, Android, and iOS
  • Great audio and video
  • Video switching
  • Chat feature to share links
  • YouTube feature allows for simultaneous video watching
  • Google+ and/or Google Hangout app available on Android and iPhone
  • Screen share
  • Collaborate in Google Docs
  • Share presentations

Cons

  • Lags when you have a poor internet connection
  • No more than 10 devices can be connected during a meeting

GoToMeeting Review

GoToMeetingWebsite: GoToMeeting

GoToMeeting is great for smaller scale offices who are looking for an easy to use online meeting platform. Starting a meeting takes only one click. There are many great features GoToMeeting has including screen sharing, keyboard/mouse control, VoIP, and drawing tools. However, not all of the features GoToMeeting has to offer is available for Mac users.

Pricing

  • 30 day free trial
  • $49 a month per organizer seat or $468 a year

Pros

  • Affordable
  • Easy to use
  • HD video and good audio
  • Unlimited online meetings
  • Share presentations and anything else on your screen
  • Give access to your keyboard and mouse to other attendees

Cons

  • No more than 25 users (However, the upgraded GoToWebinar can host up to 1,000 users)
  • Features aren’t available for Mac users: Multiple Monitor Support, Specific Application Sharing and Drawing Tools

InterCall Review

InterCallWebsite: InterCall

InterCall provides users with both conference calls and online meetings. The online meetings include audio and video while the conference calls only allow audio. Due to the different options of conference calls or online meetings, InterCall has many different payment options. InterCall gives users the ability to record a meeting as well. The recording can be sent to people who were unable to attend the meeting. However, this feature costs an additional $0.05/minute.

Pricing

  • Conference calls
    • $0.10 per minute per person for up to 125 people
    • $39 per month for up to 10 people
    • $49 per month for up to 20 people
  • Online meetings
    • $499 per year for up to 20 people
    • $49 per month, 1 year contract for up to 20 people
    • $59 per month for up to 20 people
    • $0.17 per minute per person for up to 125 people

Pros

  • 30 day free trial
  • Screen share
  • Meetings can be recorded or sent to others who couldn’t attend
  • Share applications and presentations
  • Access meetings via smartphone and tablet
  • Compatible with iPhone and Android
  • Up to 125 people

Cons

  • Additional $0.05 per minute for recorded meetings
  • Can get expensive

join.me Review

Website: Join.Me

Join.me has many great features in its free version including the ability to share files, chat, and give another participant control of your machine. The ability to screen share from a Mac to a PC or vice versa is a great tool for Join.Me as well. This would be a great free choice for smaller offices.

Pricing

  • Free for basic version
  • $29 for Join.Me Pro

Pros

  • Desktop app
  • Screen sharing
  • Can be used on smartphones and iPads
  • Machine control to other participants
  • Share files
  • Chat
  • Works with Windows and Mac
  • Up to 10 participants for free
  • Up to 250 participants (Pro)
  • Records meetings (Pro)
  • 14 day free trial for (Pro)

Cons

  • Meetings don’t time out after a period of inactivity
  • Reports of minor video and audio lags

MeetingBurner Review

Website: MeetingBurner

MeetingBurner is a great choice for a large-scale company. The ability to have 1,000 people in a meeting is a great feature that is available in the Premier version. You can also try a 14 day free trial for the Pro or Premier version before you dedicate any money to MeetingBurner.

Pricing

  • Free for basic version with a maximum of 10 people
  • $39.95 per month for Pro with a maximum of 50 people
  • $99.95 per month for Premier with a maximum of 1,000 people

Pros

  • Mac and PC compatibility
  • Works with iPhone, iPad, and Android
  • 14 day free trial for (Pro or Premier)
  • Screen share
  • Audio and video conferencing
  • Records meetings (Pro or Premier)
  • Free Conference Line Included
  • Autopilot Meetings: Replay the conference later as if it were a live event (Premier)
  • Meeting Analytics (Premier)

Cons

  • Only email support for any technical difficulties
  • No tutorials to help

TeamViewer Review

Website: TeamViewer

TeamViewer has many other great features besides the ability to do online meetings. You can also control your work computer from home as long as TeamViewer is installed on both computers. Pricing may look expensive at first, but that is for a lifetime use of TeamViewer. The software and service are yours forever. Fortunately, TeamViewer is free for personal and private use so you can always test it out before making a large investment.

Pricing

  • Free for private use
  • $749 Business (one time payment)
  • $1,499 Premium (one time payment)
  • $2,839 Corporate (one time payment)

Pros

  • Works with Windows, Mac, Linux, iPhone, iPad, Android, and Windows Phone 8
  • Easy setup
  • Ability to give presentations
  • Control other computers
  • File sharing
  • All capabilities are available for free, personal use
  • Remote support and remote access
  • Up to 25 participants per meeting
  • VPN
  • One time payment fee, not yearly

Cons

  • Everyone using TeamViewer must have it installed on their device
  • Large amount of money to pay at once

WebEx Review

Website: WebEx

WebEx from Cisco is an affordable choice for smaller scale companies. The Premium 25 version is their most popular one and has a good balance of key features. WebEx is handy for companies that use multiple different operating systems because it works with Windows, Mac, and Linux.

Pricing

  • Free for the basic version with a maximum of 3 people
  • Premium 8: $24 per month per host or $19 per month for the annual plan with a maximum of 8 people
  • Premium 25: $49 per month per host or $39 per month for the annual plan with a maximum of 25 people
  • Premium 100: $89 per month per host or $69 per month for the annual plan with a maximum of 100 people

Pros

  • VoIP
  • Ability to share desktop and documents
  • Paid versions are in HD
  • 1 GB storage for paid versions
  • Call in toll-free for paid versions
  • Works with smartphones and tablets
  • Can record meetings on all versions
  • Instant messaging
  • Drawing tools
  • Compatible with Windows, Mac, and Linux
  • High security
  • Schedule and start meetings from Microsoft Outlook
  • Audio and video conferencing

Cons

  • Default browser is Internet Explorer
  • Video can show only 6 participants at a time
  • Can’t expand interface window completely
  • Many files are presented in PDFs and not in their original format
  • Video lag

Choosing the Right online meeting service for you

So now you’ve read about the different features each service has to offer you, but how do you decide which is best for you? Think about what the purpose is for your online meeting. Is it just to touch base with others on a project you’re working on? Do you need to share a presentation? Or is it a monthly meeting to update employees about new policies? Depending on your needs, a different service may be the right one for you.

Tell Us What You Think

What’s your favorite online meeting service? Do you have positive or negative experience with one? Let us know what you think by commenting below.

Don’t see your favorite online meeting service listed? Let us know and we’ll do our best to review it soon.


About Kimberly Kurimski

Kimberly is the Content Manager for WeRockYourWeb.com. She is a Simpson College graduate with a degree in Multimedia Journalism. She spent 4 1/2 months studying abroad in Thailand where she traveled throughout Southeast Asia. She enjoys watching movies, socializing with friends and family, and being active outside. She is an Apple lover and social media nerd.
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  • Paul White

    GoToMeeting Non-Profit Discount: Citrix are users of the TechSoup non-profit program and provide a discount of 50% for eligable 501(c) registered non-profits.

  • Paul White

    Others Not Included:
    Skype – If you’re going to include Google Hangouts, you should include Skype Group Calling which offers Video conferencing for up to 25 users too.

    Zoom (www.zoom.us)
    Zoom was founded in 2011 by folks from Cisco and WebEx who wanted to make a better video conferencing product. It offers HD video or voice conferences for up to 25 people, and it supports meetings on the web, Mac, Windows, iOS, and Android. Screen sharing from iPhone and iPad, a private cloud deployment option, and sharing a computer’s audio feed during screen sharing.

    Calliflower (www.calliflower.com)
    Premium system offering local dial-in, VoIP via their own app or Skype, recording, scheduling, reminders, doc sharing, open or closed meetings.

  • Tom Gunter-Kremers

    Toll free audio can be added to Adobe Connect from virtually any toll free audio provider. Adobe just doesn’t provide that, but they do provide free VOIP.

    Tom Gunter-Kremers

    • Kimberly

      Thanks for the information Tom. We have added the free VOIP to our article, but kept the no toll free calls under the cons because it is not a service that Adobe provides for the user. It’s something you have to go elsewhere for.

      Thank you for reading and commenting. It is very helpful for us!

      -Kimberly

  • cookbrocks

    All the above tools are good and work well, however, they are hosted services. I have discovered another alternative: RHUB`s remote support servers. It provides better security as it works from behind the firewall and one can deploy them on their own premises.

    • Kimberly

      Thank you for bringing RHUB to our attention. We will add it to our review when we update it next! Thanks again!

      -Kimberly

  • Claudia

    Also have a look at the OnlineMeeting solution of FastViewer – certified, secure and flexible

    • Kimberly

      Thanks Claudia! We’ll be sure to take a look at it and add it to our article on our next review. Thanks for reading and commenting!

      -Kimberly

    • Kimberly

      Hi Claudia, after looking further into FastViewer we’ve decided not to include it in our article. We are currently only reviewing US services at this time. Thanks for your enthusiasm though!

      -Kimberly