Best Remote Desktop Software: SplashTop vs TeamViewer vs LogMeIn vs GoToMyPC vs AnyDesk vs RemotePC

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Best For…
Overall
LogMeIn Pro logo
Small Business
RemotePC logo
Enterprise
TeamViewer logo
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The best remote desktop software access software lets you access your home or office computer from another location and also allows you to grant others access to specified files or programs on your computer. You can even take over the mouse and keyboard of the remote computer you’ve connected to as if you’re sitting in front of that PC. And some software lets you access a remote PC from your mobile device.

Some versions of Windows have their own built-in remote desktop software, but there are many alternatives that offer better functionality and more features. The best remote desktop software is extremely easy to use and requires little to no computer tech knowledge.

Article Overview

How Does It Work?

Remote desktop software works by creating an internet or network connection between a local and remote computer.

Installation varies by the software you’re using, but typically how it works:

  1. You’re required to install the app on the remote computer you want to connect to.
  2. You’ll get an access ID or key that you can share with someone else so they can access that computer.
  3. You can also log in on the remote, or host, computer to add another computer to your account for easy access anytime.
  4. When the local computer user requests access to the host, the remote computer will authenticate the local user.
  5. Once verified, the local user can access the entire desktop or specified files or programs on the remote computer.

You’ll often see “unattended sessions” mentioned by various software companies. This term simply means that the remote computer can be accessed without a user being present. All of the software products we include in our reviews allow for unattended sessions. 

Some software can even wake up sleeping remote computers and lock the mouse and keyboard once the session is done. You can also set a remote computer to block keyboard and mouse takeover if you prefer.

Popular Uses Of Remote Desktop Software

Woman mad at computerDepending on the software, there are numerous uses for remote desktop access. Here are just a few ways you can use this software.

  • IT professionals can solve employee computer problems.
  • Remotely help a team or family member troubleshoot technical issues.
  • Access your computer at work while you’re traveling or working on your home computer.
  • Remote colleagues can share large files and collaborate in various programs.

Best Remote Access Software

We based our winners on several criteria, including features offered, ease of set up and use, reliable performance, pricing, and other factors.

Best Overall: LogMeIn Pro Review

LogMeIn Pro logo

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LogMeIn Pro is one of the most popular remote desktop software options. Owned by the same company as other team collaboration tools like GoToMeeting its features are geared toward large businesses. You also get some perks you won’t find elsewhere, like 1 TB of cloud storage and LastPass Premium (a password manager service) subscriptions included in every plan. With LogMeIn, you can either use the app or access most features through any web browser. Unfortunately, LogMeIn no longer offers a free version.

Pros

Cons

  • Easy to set up and use
  • Extend computer and file access to unlimited users
  • Drag-and-drop file transfer (only available on Windows)
  • Full multi-monitor displays and screen sharing
  • Supports Windows, Mac, Android, and iOS
  • Strong security with 256-bit AES encryption, double passwords, and end-to-end authentication
  • 1 TB cloud storage included with every plan
  • 24/7 tech support via phone and ticket
  • On the pricey side
  • No free version
  • Mac version lacks some features

Pricing

LogMeIn Pro offers a 14-day free trial, and they require you to purchase an annual license.

 IndividualsPower UsersPro 25 For Small BusinessesPro 50 For Small Businesses
Price Per Year$349.99$839.99$3,499.99$6,999.99
Number of Computers You Can Access252550
LastPass Premium Licenses131025

Coupon

Use this link to get the best deal we can offer from LogMeIn.

Best For Small Businesses: RemotePC Review

RemotePC logo

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IDrive’s RemotePC is an affordable plan for small businesses, offering robust features for large businesses and a help desk plan for IT departments. It’s available across multiple platforms and devices and is extremely easy to set up and connect. And you can gain access from a browser instead of going through the app. This software is an excellent value for small businesses that need all the basics for a reasonable price. Unfortunately, they no longer offer a free version, but their consumer price and plans are all much lower than the other top two picks.

Pros

Cons

  • Affordable starter plans
  • Easy to set up and use
  • Supports Windows, Mac, Android, and iOS
  • Simple drag-and-drop file transfer
  • All features work in Windows and Mac OS
  • Strong security with 256-bit AES encryption and two-factor authentication
  • Can only display one remote screen in the same window
  • Some users say the connection can lag at times
  • A few complaints that the resolution of the remote computer screen isn’t as sharp as with similar software
  • Must purchase higher plans for 24/7 tech support

Pricing

RemotePC offers a 7-day free trial for its Team and Enterprise plans. You’re required to purchase an annual license.

 ConsumerSOHOTeamEnterprise
Price Per Year$29.50$69.50$249.50$499.50
Number of Users11UnlimitedUnlimited
Number of Computers You Can Access21050100

Coupon

Use this link to get the best deal we can offer from RemotePC.

Best For Enterprises: TeamViewer Review

TeamViewer logo

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TeamViewer is ideal for corporate, enterprise-level users and IT departments, but it also has a powerful free version for non-commercial use. This feature-packed software supports multiple platforms and devices with some of the strongest security we’ve seen in a remote access tool. You get full-time access to remote computers and servers with the ability to manage multiple systems at once. It also includes easy file sharing, a VPN alternative, and online meetings for up to 25 participants.

Pros

Cons

  • Free version (strictly for personal use)
  • Slick, easy-to-use interface
  • Overall fast connection speeds
  • Supports Windows, Mac, Linux, Chrome OS, Android, iOS and Blackberry OS
  • All features work in Windows and Mac OS
  • Strong security with 256-bit AES encryption and two-factor authentication
  • More expensive than others for paid plans
  • Large file transfers can be slow
  • Some users complain that they’ve been restricted from the free version even though they were using it for personal use
  • Phone tech support not available on weekends

Pricing

TeamViewer requires you to purchase an annual license.

 FreeSingle UserMulti UserFor Teams
Price Per YearFree$588$1,188$2,388
Number of Users11MultipleMultiple
Number of Simultaneous Sessions1113

Coupon

Use this link to get the best deal we can offer from TeamViewer.

Comparison Table

 Best Overall: LogMeInBest For Small Business: Remote PCBest For Enterprises: TeamViewerAnyDeskGoToMyPCSplashTop
Free VersionCheckmarkCheckmark
Free Trial14 days7 days7 days7 days
Lowest Price
Per Year
$349.99$29.50$588$131.88$420$60
Full Features in WindowsCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Full Features in MacCheckmarkCheckmarkCheckmark
Drag-and-Drop File TransferCheckmarkCheckmarkCheckmarkCheckmark
Multi-Screen DisplayCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
WhiteboardCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Remote PrintingCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Built-In ChatCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
AudioCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Video Record Your SessionsCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark

Other Best Remote Access Software To Consider

AnyDesk | GoToMyPC | SplashTop

AnyDesk Review

AnyDesk logo

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AnyDesk is another popular remote access software for small and large businesses. A big plus is that it’s a more affordable option than LogMeIn and TeamViewer, but it also lacks a few features you might want, like live chat and a simple drag-and-drop file transfer tool. And the mobile apps need a lot of work to be useful. Otherwise, AnyDesk is a reliable solution for your PC-to-PC remote access needs.

Pros

Cons

  • Free version for personal use
  • Fast connections
  • Supports Windows, Mac, Linux, Android, and iOS
  • Full multi-monitor displays and screen sharing
  • Strong encryption and ability to whitelist trusted desktops
  • UI can be confusing at first
  • Mobile apps aren’t nearly as functional as some other top software
  • Some users say it requires a very strong internet connection on both ends to work properly (unlike other tools)
  • Tech phone support not available on weekends

Pricing

AnyDesk requires you to purchase an annual license.

 FreeLiteMultiple UsersTeam
Price Per YearFree$131.88$251.88$635.88+
Number of Users11MultipleMultiple
Number of Computers You Can Access1UnlimitedUnlimitedUnlimited
Session LoggingCheckmarkCheckmark
Unlimited SessionsCheckmark

GoToMyPC Review

GoToMyPC logo

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Unlike with most remote computer access tools, you control GoToMyPC via a web browser interface or a simple desktop shortcut rather than using a stand-alone app. And although it’s packed with features, you won’t get confused with a cluttered user interface like some other software. LogMeIn recently acquired GoToMyPC, so changes may be afoot with this popular remote access software.

Pros

Cons

  • Easy-to-use, uncluttered user interface
  • Supports Windows, Mac, Android, iOS, and Kindle
  • Drag-and-drop file transfers
  • Full multi-monitor displays
  • Good security with 128-bit AES encryption, dual passwords, and end-to-end authentication
  • Mobile apps are more user-friendly than competitors
  • 24/7 tech support via phone and ticket
  • Expensive
  • Some features don’t work as well on a Mac
  • Connections can get glitchy at times
  • Some users say it can freeze or lag when dealing with large data
  • Several complaints about difficulty canceling subscriptions

Pricing

GoToMyPC offers a 7-day free trial, and they require you to purchase an annual license.

 PersonalProCorporate
Price Per Year$420 per computer$792 per 2 computers$1,680+
Number of Users12-5010+
Admin AccessCheckmarkCheckmark
Dedicated Account Manager & Wake on LANCheckmark

SplashTop Review

SplashTop logo

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Like RemotePC, SplashTop Business Access is another affordable, solid solution for individuals and small businesses (although it doesn’t offer a free version). Unlike RemotePC, SplashTop requires you to purchase its higher plan to access several of its features, including chat and session recording.

But for $99 a year per user, you can get multi-screen displays, remote wake, and several other bonus features you won’t find with RemotePC. A big plus for individual users — SplashTop’s Solo plan gives you access to 2 computers. With most other one-user plans, you can only access one computer. SplashTop also offers an enterprise-level plan and a separate remote access product for IT and support teams.

Pros

Cons

  • Affordable plans
  • Simple, uncluttered interface
  • Fast connection speeds
  • Drag-and-drop file transfers
  • Full multi-monitor displays (with higher plan)
  • Supports Windows, Mac, Android, iOS and Chrome
  • TLS and 256-bit AES encryption, device authentication, two-step verification and multiple 2nd-level password options
  • Installation requires more steps than competing software (especially for Macs)
  • Must purchase a higher plan to get many features
  • Priority tech support only available with a higher plan (phone support hours are unlisted on website)

Pricing

SplashTop offers a 7-day free trial for 2 users, and it requires an annual license.

  • Solo Plan: $60/year; 1 user and access to 2 computers
  • Pro Plan: $99/year per user; access up to 10 computers (20% discount for 4 or more users)

More Ways Remote Teams Can Sync Together

If you have team members who work remotely, it can get tricky to keep everyone synchronized and centrally organized. But technology has a ton of solutions to solve these problems. We review some of the best online tools to help your team with everything from video conferencing and team communication to cloud storage/file sharing and project management.

What issues are you trying to solve with remote access software?

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations in the late 1990s, Sally began a long career researching and writing about business, technical and scientific topics.

Her decades of experience as well as a passion to stay on top of the latest online tools and resources combine to help small businesses (and freelancers like herself) flourish.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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3 Comments
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Mark Lee
July 1, 2020 11:38 am

Need to update your review. Splashtop has video recording and whiteboarding features and full features for MAC. in fact, MAC users all love Splashtop much more than other alternatives. Splashtop has more functionalities than others at much lower cost too.

(Admin)
Sadie Cornelius
July 15, 2020 11:43 am

Mark thanks for letting us know, we recently updated this article including the comparison table to reflect these features in Splashtop.

Alexa gibrael
January 10, 2020 6:23 am

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