Best VoIP Service: Ooma vs Vonage vs Grasshopper vs RingCentral vs 8×8 vs Nextiva vs Unovon vs BasicTalk & More

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Best VoIP For Business
Best Residential VoIP
1st
2nd
VOIPo logo
3rd

With the speed of communication being at an all-time high, it’s more important than ever for consumers to find reliable and effective online voice and messaging services. Companies want integrated cloud systems that are secure and reputable. Individual households want to find cost-effective ways to communicate with friends and family. Depending on what you are looking for, it’s important to know exactly what VoIP technologies are available and which VoIP service company can best meet your needs.

What Is VoIP?

VoIP stands for Voice over Internet Protocol (also referred to as Voice Over IP, IP Telephony or Internet Telephony). At its most basic, VoIP is an internet phone service. Instead of having your phone calls delivered through your local phone company they are instead delivered through your internet connection, so having a high-speed internet connection is a must. Like traditional phone services, VoIP services offer different features, including voicemail, fax, caller ID, call waiting and more. And because this is technology at its best, there’s much more to VoIP than just phone service, including instant messaging, web and video conferencing as well as mobile features.

How Does VoIP Work?

There’s no one standard way VoIP technology operates. General consumers essentially have three different choices: computer to computer, ATA, or IP phone. Each has its benefits and drawbacks — the choice really comes down to how you want to use VoIP, your budget and which VoIP service you choose based on those needs. Not all services offer all types of technology. VoIP business services also offer hosted or cloud-based service and SIP trunking (see our Terminologies section for a better understanding).

What’s the Best VOIP Service?

Now that you have the VoIP basics, we’ve reviewed a number of VoIP service providers to help you choose the best service for your needs. We’ve broken down our best picks into two categories, Best VoIP for Businesses and Best Residential VoIP Service. Below you’ll find our top three picks in each category. These rankings are based on a variety of factors ranging from pricing, features offered, contract terms, service reliability, free trial, customer service and more.

Best Business VOIP

Businesses have different needs than individual households, often having dozens of telephone users per location. This can require lots of bandwidth. Businesses also oftentimes require more secure connections. Below are our top VoIP choices for businesses.

Nextiva Review

#1

Visit Website | Call: 855-614-4984

Bigger is not always better, but in Nextiva’s case, they have perfected the fine line between being a large company and still providing great customer service. Nextiva is designed with big businesses in mind, and the price reflects that. Nextiva provides the widest range of features and is deserving of our first place choice for Best VoIP for small business.

Pros

Cons

  • Performs well
  • Great customer service
  • Great for big businesses
  • Cloud-based and SIP trunking options available
  • No contract or activation fee
  • Nextiva app has excellent features
  • 30-day money back guarantee
  • No free trial
  • Mobile app not available with Office Pro

Pricing

Below are the starting prices for Nextiva’s cloud-based business VoIP.

  • Office Pro*: starting at $19.95 per month
  • Office Pro Plus*: starting at $22.95 per month
  • Office Enterprise*: starting at $29.95 per month
  • View all plans

*Voicemail to Text: $2.95/line

All plans include the following: unlimited calling and faxing, unlimited long distance, 100% US-based customer support, call forwarding, call waiting, caller ID, HD voice, no set up or activation fees, push to talk, group paging, voicemail to email, presence on multiple devices, shared line appearance, unlimited hunt groups, call parking and more. Find out more about Nextiva in this video.

eVoice Review

#2

Visit Website | Call: 888-391-5991

Our second place winner for Best VoIP Phone Services for businesses is eVoice. eVoice offers an attractive 30-day free trial and has a low monthly fee. We feel that eVoice is a great fit for small companies that don’t do a lot of over the phone business. These smaller companies can rest assured that they are still getting a quality VoIP service, but without the high costs.

Pros

Cons

  • Low base-price
  • Mobile app for iPhone, Android and Blackberry
  • 30-day free trial
  • No contracts
  • Conference calling and sequential ringing to allow calls to be forwarded to multiple phones
  • Click to Call Widget
  • Best for small business
  • No unlimited plan
  • If you use more minutes than you’re allotted you must pay 3.9¢ for each additional minute
  • Must pay month-to-month so you can’t save by paying for a whole year
  • Not meant for big business

Pricing

All eVoice plans offer a 30-day free trial.

Professional Plan: $12.99/month, 300 minutes, 2 extensions, 6 numbers

Small Business Plans include inbound faxing and access to VIP Support.

  • $29.99/month: 1,000 minutes, 5 extensions, 15 numbers
  • $49.99/month: 2,000 minutes, 10 extensions, 30 numbers
  • $79.99/month: 4,000 minutes, 15 extensions, 45 numbers

Read our full review of eVoice

Phonebooth Review

#3Phonebooth logo

Visit Website | Call: 855-692-6684

Rounding out our top three Best VoIP Services for businesses is Phonebooth. Their straight-forward pricing option makes understanding costs easy for small and large companies alike. Phonebooth is strictly for business use and whether you have 2 employees or 2,000, the price is a flat $20 per person for a phone-only VoIP service. There are few customizable options, which keeps it from being higher on our list, but Phone Booth has solid customer service reviews and the sync-features will keep customers happy and connected.

Pros

Cons

  • 24/7 support
  • Voicemail, caller ID and conference calls come standard
  • Feature that allows you to sync your office phone to your mobile and home phone
  • Flat rate pricing is convenient for small businesses
  • Good for phone-only IP service
  • Not customizable
  • No group discount so it can become pricier for larger companies
  • Requires an IP phone
  • No internet fax, which is offered by other similar services

Pricing

Best VoIP Service for Home

Households often don’t require the same features as businesses. They also usually operate on a smaller budget. Our top VoIP choices for residences are below.

PhonePower Review

#1PhonePower logo

Visit Website | Call: 888-607-6937

Our 1st place winner for Best VoIP Service for Home is PhonePower. This company specializes in residential and small business solutions. They offer the biggest savings if you commit to an upfront annual contract. PhonePower is very cost-effective, as long as you have no more than two phones.

Pros

Cons

  • Computer to phone calling
  • Great for smaller businesses needing voicemail, caller ID and conference calling
  • Good help feature
  • If you make a lot of international calls, Phone Power offers a package that is hard to beat if paid yearly
  • Best for residential and small business
  • Inexpensive base price
  • Many features
  • Clear, great voice quality
  • Becomes pricier as you customize
  • Larger businesses are charged added fees for installation, activation, per line costs and many others
  • Each adapter is only capable of handling two phones
  • Customer service isn’t always available

Pricing

  • Home Phone Services: $8.33/month (1 year prepay), $9.95/month (1 year contract), $19.95/month (no contract)
  • Unlimited World: unlimited calling to 28 countries $19.95/month
  • Unlimited World Plus: unlimited calling to 75 countries $24.95/month
  • Unlimited World Premium: unlimited calling to 87 countries $49.95/month
  • View all plans

VOIPo Review

#2VOIPo logo

Visit Website | Call: 877-998-6476

Coming in 2nd in our Best VoIP Provider for residential users is VOIPo. VOIPo is a great value option, and if you pay your annual contract upfront, it is the cheapest VoIP service provider available for residential users. VOIPo is privately owned and entirely US-based. Even though VOIPo doesn’t have all the bells and whistles of other providers, this service is still a great way to get introduced to a VoIP service.

Pros

Cons

  • Unlimited calling to anywhere in the US and Canada
  • Standard caller ID and inbound call routing
  • Free international calls for the first 60 calls (with restrictions)
  • Easy setup
  • 30-day money back guarantee
  • Canceling your service costs more than competitors
  • Lacking in some features
  • Internet service is unreliable sometimes which affects the sound quality
  • No free trial

Pricing

  • Home: $6.21/month (2 year contract); $15/month
  • Small Business: $6.21/month (2 year contract); $15/month
  • View all plans

Grasshopper Review

#3

Visit Website | Call: 800-279-1455

Rounding out our top three Best Residential VoIP Service is Grasshopper — a 100% virtual service, meaning there are no adapters or IP phones to purchase. Their service is streamlined to work well through their mobile app, so you can use your VoIP on the go. You have access to most of the features you need for personal use or a home-based small business, but their options for medium to large businesses are limited, depending on your business needs. Grasshopper is a solid contender for small businesses, with reliable service, reasonable pricing and great features.

Pros

Cons

  • Unlimited extensions on all plans
  • 24/7 customer support
  • Pay as you go plan offered
  • You can set up your outgoing caller ID as one number, even if using your mobile phone
  • Conference calling and unlimited call handling
  • Excellent consumer reviews via online forums about product features and customer service
  • 30-day money back guarantee
  • Higher than average price per minute rate (6¢) if you surpass your monthly limit
  • No outgoing internet faxes (only incoming)
  • No web/video conferencing
  • No free trial

Pricing

All plans include unlimited extensions, free activation, name directory, unlimited call handling, call forwarding, call screening, virtual fax, voicemail and more.

  • Pay as You Grow plan: $12/month; 6¢/minute; 1 toll-free/local number
  • Ramp plan: $24/month; 500 minutes; 1 toll-free/local number
  • Grow plan: $49/month; 2,000 minutes; 2 toll-free/local numbers
  • Max plan: $199/month; 10,000 minutes; 3 toll-free/local numbers
  • View all plans

Best VoIP Service Comparison Table

VoIP Comparison TableDue to the size of our best VoIP providers comparison table, we’ve placed it on a separate page so you can reference it more easily. Take a look at our Best VoIP Service Comparison Table (or click on the image on the left) for details of the companies and services we review in this article. We will continue to add to this table and article to provide more companies for comparison.

Comparing the Pros and Cons of Other VoIP Services

As you can see on our comparison table, the number of features and types of technologies that VoIP services provide vary widely — and so do the pricing structures, contract obligations, customer service reliability, and other items you should take into account when you choose a service. Below, we give you the pros and cons for other services we reviewed to help make your choice a bit easier.

8×8 | BasicTalk | Broadvoice | ITP | Jive | Lingo | ooma | RingCentral | Unovon | ViaTalk | VOIP.com | Vonage

8×8 Review

8x8 logoVisit Website

A cloud-based VoIP phone system, 8×8 targets small businesses to major enterprises, although it also works very well for a home-based business. They offer a ton of advanced features, including extension calling, auto attendant, instant messaging, web/video conferencing, cloud-based call center software, and reporting and analytics. What puts 8×8 ahead of many other VoIP services for businesses? 8 x 8 offers a number of “Fortune 500” features that propel your business’s communications to a high-tech, professional level.

Pros

Cons

  • Solid advanced features for medium to large businesses
  • Conference calling for up to 15 participants
  • You can customize your outgoing caller ID to the same number for everyone in your business
  • Voicemail to email feature sends an audio file directly to your email inbox
  • Integration with CRM and other business software tools
  • 24/7 support
  • No pricing listed on their website; most plans are customized so you must call for pricing quotes, but online forum consumers indicate that pricing is very competitive
  • Service fees for features, like internet faxing and 411 Directory assistance, that other services provide for free
  • A number of consumer complaints via online forums that their tech service and equipment is unreliable

Pricing

BasicTalk Review

Visit WebsiteBasicTalk logo

As its name implies, BasicTalk is a simple and easy-to-use VoIP service for homes. BasicTalk has one pricing plan at $9.99 per month, which includes caller ID, voicemail and call waiting. You can purchase your Basic Talk adapter box online or at participating retailers like Walmart or Amazon. There are no bells and whistles to Basic Talk, and they promote their service for what it is – nothing more, nothing less. If all you’re looking for is an inexpensive alternative to your home phone service, definitely check out BasicTalk.

Pros

Cons

  • Inexpensive monthly price
  • Sign up online and get a free BasicTalk box, Ethernet cable to connect to your router, and free activation
  • You can keep your existing phone number or change your number for free
  • With monthly plan, you get free calling to anywhere in the U.S.
  • Great consumer reviews via online forums about clarity and reliability of phone service
  • Customer support available 7 days a week via phone, live chat and email
  • Satellite broadband internet isn’t supported
  • To call 911, you have to provide Emergency Services with your phone number and address
  • No service with a power outage
  • No additional phone lines allowed; must purchase another account
  • No international calling
  • No 3-way calling or mobile app available
  • 24/7 support only available via email

Pricing

Broadvoice Review

Visit WebsiteBroadVoice logo

Broadvoice is a solid VoIP service that’s gaining more attention for its unique features and variety of calling plans. Targeted for residential and home business users, Broadvoice offers some of the best service options out there with its portable ATA adapter. Look into Broad Voice for your home or home business service — although they don’t offer a free trial; they have a 30-day money back guarantee.

Pros

Cons

  • Pricing plans start at a very low rate of $8.33/month
  • Mobile support
  • All plans include a cloned phone line — you can use two phones independently with the same line
  • Cloud-based service for business needs
  • They offer a wide variety of IP phone choices for businesses
  • Pay-per-call fee for 411 Directory assistance
  • Additional fee for Toll-free number
  • No business pricing listed online
  • No conference calling (only 3-way calling)

Pricing

ITP Review

Visit WebsiteITP logo

ITP is a simple-to-use, reliable service geared toward residential and home business users. One of the things we like most about ITP is their à la carte approach to pricing, something we think is ideal for a home business. Their basic plan starts at a very affordable $9.99 per month, which gives you most of the features you want for a residence. If you want more, internet fax, for example, you pay an extra $9.99 per month. Adding a toll-free number is only $4.99 per month. Good mobile apps and a second line option make ITP a great choice. If we had a category for best home business VoIP service, ITP would be our top choice.

Pros

Cons

  • Very affordable pricing plans (their most expensive is $49.99/month for Home Office Unlimited)
  • Free adapter with any plan
  • Free 411 Directory Assistance
  • Mobile app included with every plan
  • Outlook integration
  • Unique features such as call recording, and Do Not Disturb feature
  • No conference calling (only 3-way calling available)
  • No free international minutes per month
  • No 511 Traveler Information or 311 City Service available
  • No live chat support
  • No money-back guarantee

Pricing

  • Basic Residential: $9.99/month per line (2 lines $18.99/month)
  • Premium Residential: $19.99/month per line (2 lines $38.99/month)
  • Global Residential: $24.99/month per line (2 lines $48.99/month)
  • Home Office (includes 2 lines, unlimited calling, auto attendant and music on hold): $49.99
  • View all plans

Jive Review

Visit WebsiteJive logo

Jive offers comprehensive VoIP services to businesses large and small at a flat monthly rate. All of their features and services (80+) are included in the bundle at no extra charge. Jive is a hosted service, which means they don’t require an on-site appliance such as a dedicated server. Jive instead relies on a cloud service. You plug a phone in to the internet, access Jive’s web portal and then your VoIP service is connected.

Pros

Cons

  • 24/7 customer support
  • Works for all business sizes
  • Jive offers very little in the way of domestic service. If you’re just looking to set up a domestic phone service at home, Jive probably isn’t for you.
  • Daunting signup procedures for someone with little knowledge of VoIP services and how they operate, especially for their call recording service.

Pricing

Lingo Review

Visit WebsiteLingo logo

Lingo is a VoIP service that caters to home and mobile users, with all the basic features. While their start-up costs are minimal with a free adapter and free activation, Lingo charges added fees for a few features that many other companies include in their monthly pricing. Lingo’s pricing starts at $9.95 per month for 500 minutes. But, if all you’re looking for is the basics, Lingo could be all you need.

Pros

Cons

  • Check your voicemail from your phone, computer or email
  • Keep your existing phone number for free
  • Free activation, adapter and S&H
  • Customer support is readily available but results aren’t always the best
  • Must pay extra for a second line and fax
  • 911 fee is $1.99
  • Users report an “echo” effect when making international calls
  • Mobile service is an additional fee (says less than $9.95/month)

Pricing

  • Lingo Essential: $9.95/month
  • Lingo Unlimited: $14.95/month (1 year contract); $19.95/month
  • Lingo World: $19.95/month (1 year contract); $23.95/month
  • Lingo World Plus: $24.95/month (1 year contract); $29.95/month
  • Lingo World Ultimate: $39.95/month (1 year contract); $44.95/month
  • View all plans

Ooma Review

Visit WebsiteOoma logo

Ooma is a high quality service for both homes and businesses, but their start-up costs are on the expensive side. To use their home service, you must purchase their ooma Telo (an ATA adapter) for $59.99. Most of the features you want are included in their basic plan. For business use, their pricing structure can be difficult to understand. Still, ooma gets good reviews for its reliability and clarity.

Pros

Cons

  • High quality, dependable phone service
  • ooma Telo adapter for home use syncs with Nest home smoke detectors
  • Customer support: Live chat 24/7; phone 7 days/week
  • Home Wireless and Bluetooth adapters available (for added cost)
  • International calling rates vary, but you can purchase bulk minutes
  • Good 911 service
  • Start-up price more expensive than many other services
  • One-time fee of $39.99 to keep your home phone number with Home Basic plan
  • Per-call fee for 411 Directory assistance
  • Business pricing can get expensive, depending on your number of employees

Pricing

Ooma’s pricing is kind of confusing to us. So we suggest looking through their website and contacting ooma directly.

RingCentral Review

Visit WebsiteRingCentral logo

RingCentral is a solid option for small to medium-sized businesses looking for an uncomplicated VoIP. It has most of the features that a business needs. With its cloud-based system, you can connect all your employees with voice, fax, text, as well as audio and HD video conferencing. Ring Central is designed for easy mobile access, so if your employees are constantly on the go, this might be the best choice for your business.

Pros

Cons

  • Virtual receptionist, voicemail, internet fax and 24/7 customer service
  • Price breaks for larger businesses
  • Free trial for businesses with 2 or more users
  • Mobile app
  • 15-day free trial
  • For the best pricing, they try to lock you into a 1 year contract
  • Month-to-month pricing is higher
  • Businesses with less than 20 employees pay higher monthly prices per person

Pricing

  • Standard: from $24.99/month per user
  • Premium: from $34.99/month per user
  • Enterprise: from $44.99/month per user
  • View all plans

Unovon Review

Visit WebsiteUnovon logo

Unovon is a simple, fairly basic VoIP service that caters to residential and small business users. Their service requires their ATA adapter, which is free for residential plans (a $49.99 price tag). But they also have a mobile app for when you’re on the go. Although not a well-known VoIP service, Unovon offers a lot of basic features for a low monthly cost.

Pros

Cons

  • Inexpensive service for the features you get
  • Mobile app
  • Calling available in 60+ countries (long distance fees apply)
  • Free Unovon adapter with any residential plan
  • Free activation
  • Plans for Bangladesh
  • Very limited features for businesses of any size
  • No 24/7 customer support
  • Per-call fee for 411 Directory assistance
  • Monthly fee for 911 calls

Pricing

  • Unovon Super Saver: $5.99/month
  • Unovon Holiday 999: $9.99/month
  • Unovon Business Super Saver: $24.99/month
  • Unovon Business: $44.99/month
  • Unovon Bang 999: $9.99/month
  • Unovon Bang 1499: $14.99/month
  • Unovon Bang 1999: $19.99/month
  • View all plans

ViaTalk Review

Visit WebsiteViaTalk logo

ViaTalk has competitive monthly pricing, but if you pay for a year, your second year is free. This, in addition to all of its other features, makes ViaTalk one of the most cost-effective VoIP Services. Via Talk also offers wonderful customer support and provides nearly every basic VoIP feature you could ask for.

Pros

Cons

  • Pay for the first year upfront and get the second year free
  • Many features, including caller ID, call waiting and advanced voicemail options
  • Free 411 directory service which is rare for this price range
  • Good if you want to switch from traditional phone companies to internet phone service
  • Small business service available but it is much more expensive than others
  • No free trial
  • Internet fax and international calling cost extra
  • Mobile app is only compatible with iPhones
  • No unlimited international calling plan

Pricing

  • VT Unlimited: $15.75/month; $189/year
  • VT BYOD (Bring Your Own Device): $15.75/month
  • VT Business 1500: $34.95/month
  • VT Business Unlimited: $42.95/month
  • VT Business BYOD: $42.95/month
  • View all plans

VOIP.com Review

Visit WebsiteVOIP.com logo

Best for both residential and business users alike, VOIP.com is packed with features and offers a number of service plans to suit anyone’s needs. Their state-of-the-art service provides mobile apps, cloud-based PBX, call center features and more, making it suitable even for large-scale businesses. With excellent customer support, a wealth of online resources and a 30-day money back guarantee, VOIP.com is a worthy contender among the masses of VoIP services.

Pros

Cons

  • Free 2-line ATA adapter with residential and small business plans
  • Very competitive pricing options
  • Free second phone line for all plans (same number)
  • 60 minutes free International calling each month
  • Free 411 Directory Assistance and Enhanced 911
  • Keep your phone number for free
  • High cancellation fee of $99 (on annual contracts only)
  • Toll-free and virtual numbers are an additional fee
  • No traveler 511 assistance available

Pricing

While VoIP dot com offers affordable month-to-month service plans for Home and Small Business, your savings can really add up if you lock into one- or two-year contracts or their pre-pay plan. Each comes with a whopping 45+ standard features at no extra charge.

Residential

  • 24 month term: $14.95/month
  • 12 month term: $16.95/month
  • Month to month: $19.95/month

Business Cloud PBX Plans

  • Cloud Standard: $17.95-$22.95/month per extension; unlimited U.S./Canada calls
  • Cloud Global: $24.95-$29.95/month per extension; unlimited domestic & international calls
  • View all plans

VOIP.com also offers SIP Trunking for medium businesses to large enterprises. You should contact them for your business needs and pricing.

Vonage Review

Visit WebsiteVonage logo

Perhaps the most known of the reviewed VoIP companies, Vonage offers a wide range of calling plans that are priced competitively. They cater to everyone from residential users to large enterprises with an impressive number of features. Vonage’s mobile service is a huge plus, giving you the ability to take home or business calls on the go.

Pros

Cons

  • Custom plans
  • Free shipping and activation for adapters
  • Set up is fast and simple
  • Reliable service
  • Service is excellent with mobile phones
  • Low minute-to-minute charges
  • Small upfront costs
  • Advanced features cost more
  • Lacks in customer service

Pricing

  • North America: $9.99/month (1 year contract); $24.99/month (month to month)
  • World: $9.99/month for the first 6 months then $27.99 (1 year contract); $27.99/month (month to month)
  • U.S. and Canada 400: $12.99/month (1 year contract); $12.99/month
  • 3000 to Globe Philippines: $14.99/month for the first 3 months then $29.99 (1 year contract); $29.99/month (month to month)
  • View all plans

Terminologies

Below you’ll find some common terms used in conjunction with the various types of VoIP technology and services offered.

  • 911 service – And a final note about 911 service with VoIP. Given the nature of VoIP service, your 911 calls may not transmit the same way they do as with traditional phone lines, i.e. your location address may not be transmitted to the emergency call center. For your safety, you should review the FCC’s fact sheet about 911 service and VoIP, which gives you tips on making sure you’re covered in case of an emergency.
  • Analog Telephone Adapter (ATA) – The most common way to utilize VoIP is through an analog telephone adapter, which allows you to hook up a standard phone to your computer or your internet connection. You simply connect your phone cord into the adapter instead of the wall, and the adapter converts your phone’s analog signal into a digital data signal. Some VoIP services, like Vonage, now include a free ATA bundled with their service.
  • Cloud-based, or hosted, service – Some VoIP services offer businesses use of their cloud-based servers to host VoIP. The VoIP service provider takes care of managing and securing these servers, eliminating the need for any hardware in your office.
  • Computer to computer – The easiest and perhaps cheapest way to use VoIP is through free or low-cost software that a number of services offer. All you need is the software, quality internet access (high-speed is best), a sound card, microphone, and speakers. Other than the initial cost, if any, of the software and your internet fee, you can use VoIP for free, including long-distance calls!
  • IP phone – IP phones resemble regular phones but have an Ethernet connector and connect directly to your router. Another option is a Wi-Fi phone that allows you to use VoIP from any Wi-Fi hot spot. These phones run anywhere from $30 to $175 or more.
  • PBX phone system – A private branch exchange (PBX) system is a private telephone network used within a business. PBX phone system users share multiple lines to make external calls.
  • SIP trunking – SIP is an industry standard communications protocol that enables VoIP in certain cases. SIP trunking delivers VoIP services and related communications to customers with SIP-enabled PBX systems. The PBX system provides features like voicemail, call management and auto attendants, and SIP trunks, hardware supported by your VoIP service company, provide the connection between the PBX and the public telephone network. This gives businesses the ability to use IP-PBX hardware and software without having to rely on traditional phone lines and carriers.

VoIP Service Delivers Significant Savings

An excellent alternative to traditional phone services – particularly when it comes to cost – VoIP services are still subject to Federal Communications Commission (FCC) regulations and associated fees. Most VoIPs charge you a fairly minimal surcharge each month to cover these fees, in addition to your state and local taxes. Still, the savings that consumers and businesses can enjoy run into the thousands of dollars every year. If you’re looking to make the switch to VoIP, do your homework and use our reviews to help you find the one that suits your needs.

Have you used a VoIP service? Do you prefer it over a traditional telephone landline? If so, who’s your favorite provider?

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

Leave a Reply

12 Comments on "Best VoIP Service: Ooma vs Vonage vs Grasshopper vs RingCentral vs 8×8 vs Nextiva vs Unovon vs BasicTalk & More"

avatar
Ahmed Shaik
Ahmed Shaik

HI admin, Unovon has 24/7 customer service. Please correct it. I have been using this service for 2 years and never had any issues.

Hello UNOVON, please provide mobile app for Windows phone. Unovon mobile app is available for Android and iPhone.

Kimberly Alt
Admin
Kimberly Alt

We don’t see anywhere on Unovon’s website where it states they have 24/7 support. Can you provide a link stating the company offers this? We will then update our article. Thank you!

Ahmed Shaik
Ahmed Shaik

Hi Kimberly ,

Thank you so much for your prompt response to my suggestion . Appreciate all your support and help. Really this blog is helping others to find out best VoIP services.

Here are the links.

https://www.unovon.com/
https://www.unovon.com/index.php/home/contact

sunny
sunny

I want to know which one is the best according to service and price. Please reply.

Kimberly Alt
Admin
Kimberly Alt

Nextiva for Business and Phone Power for Residential.

Joe kok
Joe kok

Agreed on the list above. These are certainly very good voip services.

Guest
Guest

I considered signing up with Vonage before cell phone service became so affordable. I knew others who used the service and really enjoyed the low cost. In all honestly though, I’m not the type that enjoys talking on the phone. Maybe it’s my generation, but I much prefer handling my communication needs through email and once cell phone service became so affordable, I didn’t see the need for an in-home phone.

While VOIP service isn’t for me, I would highly recommend it to those that love to talk to relatives in another state or even another country. The savings is unbelievable. I also like the fact that you can get several features for one low price. Regular telephone companies charge an arm and leg for these features and it just doesn’t make sense.

I also think that businesses can greatly value from a VOIP service. There are many companies that cater to businesses and offer amazing features that you won’t find with a landline company. Small businesses would be able to not only save money, but increase productivity with a VOIP company that covers many of their communication needs. Best of all though, many of these services are so easy that anyone can set them up.

Guest
Guest

If I were the type to talk on the phone a lot, I would definitely use a VOIP service. I actually find it hard to believe that more people don’t use this type of service because it’s so affordable. With all the features of a landline service, but at a fraction of the cost, I’ve almost signed up just in case I do need to make a lot of calls at some point. However, since I don’t make a lot of calls, I’ll just stick with my smartphone.

I have to admit that I was really, really surprised that Vonage wasn’t the top-rated company. I had no idea that they didn’t have as many features as other companies. Of course, I also wasn’t aware that there were so many other companies. I think a lot of people go with Vonage because, like me, they have heard the name and haven’t taken the time to research and see what other companies are out there.

Personally, if I were going to use a VOIP provider, I would want one that offered the most amount of features. However, I wouldn’t want to pay for any features that I wouldn’t use, unless the package was decently priced to cover all the features.

kelvin
kelvin

I would like to thank author for this useful post and sharing all this information. Really the best blog I’ve found on this topic. Thank you.

A rocker of Web
A rocker of Web

I have been on the hunt for a good VOIP service for months now – we were going to go with evoice but then we got phones through CISCO who recommended we go with NexVortex. So far the signal has been rather bad but we are on wireless phones which might be the problem. Overall we love the features of VOIP systems that allow you to have multiple mailboxes and digital voicemails. This was definitely a good investment and good choice for us and I highly recommend it to anyone considering making the switch, especially small businesses.

Anonymous
Anonymous

When I think of VoIP, I usually only think of Skype and Vonage, mostly because well Vonage is on TV all the time and Skype has just been around with a cheap and easy to use product for so long, I have never really thought to wander. I actually did the free trial for eVoice and found it to be an okay product. I think if I had a business and needed an 800 number, I would have to snag a product like that, but as a regular person, I just didn’t need any of the features. I mean I do have a small business going, but, I don’t really have a need for an 800 number as of yet. Maybe I’m thinking small though, now that I see the companies you list, it’s kind of shocking to me that I’ve never heard of most of them. Well, I have heard of RingCentral several years back when I thought about an 800 number.

I didn’t realize also until I read your blog that RingCentral offers faxing as well. This article is interesting to me. Getting VoIP from one of these companies might make things easier for me.

Anonymous
Anonymous

VoIP has been a good and less expensive alternative to traditional long distance for quite some time now. I am glad to see that a little competition has made companies step up with their quality of service and with their pricing plans as well. It looks like at least a few VoIP companies are offering more features that we use at my business anyway, and these come standard as part of the package rather than costing extra for us.

The best part is the ability to make international calls without any cost concerns. I think this will help us get the extra mileage out of talks with our business partners, with whom we mostly have contact at this point through scheduled video chats. This can be quite inconvenient for asking clarifying questions during other times, since it is not as inexpensive or easy to use as our regular telephone service to just call up our supplier the way we could if they were US-based. After looking at this article, I am for the first time considering switching my business service plan to VoIP, because it looks like it will do a lot to help my business.

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