Other VOIP Services Reviewed: BasicTalk vs Broadvoice vs eVoice vs Lingo vs Phonebooth vs Unovon vs ViaTalk

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We compared the top 10 VoIP services for both businesses and individual residences in a separate article. However, we reviewed a total of 18 companies so we give you our reviews here of the services that didn’t make our top 10.

VoIP (Voice over Internet Protocol) is a an internet-based phone service that can deliver reliable and effective online voice and messaging services, often for a fraction of the cost of a traditional phone service. If you don’t know much about VoIP, you can learn more about its benefits, features and terminologies in our main article.

Best VOIP Services (Continued)

Although these services didn’t make our top 10, you may just find a service that best fits your needs and budget.

BasicTalk | Broadvoice | eVoice | Lingo | Phonebooth | Unovon | ViaTalk | VOIP.com

BasicTalk Review

Visit WebsiteBasicTalk logo

As its name implies, BasicTalk is a simple and easy-to-use VoIP service for homes. BasicTalk has one pricing plan at $9.99 per month, which includes caller ID, voicemail and call waiting. You can purchase your Basic Talk adapter box online or at participating retailers like Walmart.

There are no bells and whistles to Basic Talk, and they promote their service for what it is – nothing more, nothing less. If all you’re looking for is an inexpensive alternative to your home phone service, definitely check out BasicTalk.

Pros

Cons

  • Inexpensive monthly price
  • Sign up online and get a free BasicTalk box, Ethernet cable to connect to your router and free activation
  • You can keep your existing phone number or change your number for free
  • With monthly plan, you get free calling to anywhere in the U.S.
  • Great consumer reviews via online forums about clarity and reliability of phone service
  • Customer support available 7 days a week via phone, live chat and email
  • Satellite broadband internet isn’t supported
  • To call 911, you have to provide Emergency Services with your phone number and address
  • No service with a power outage
  • No additional phone lines allowed; must purchase another account
  • No international calling
  • No 3-way calling or mobile app available
  • 24/7 support only available via email

Pricing

Broadvoice Review

Broadvoice logo

Visit Website

Broadvoice is a solid VoIP service for business users and offers some of the best service options out there with its portable Analog Telephone Adapter (ATA ). Although they don’t offer a free trial; they have a 30-day money-back guarantee. Broadvoice is now owned by PhonePower, our #1 pick for the best residential VoIP.

Pros

Cons

  • Mobile support
  • All plans include a cloned phone line — you can use two phones independently with the same line
  • They offer a wide variety of IP phone choices for businesses
  • 30-day money-back guarantee
  • Pay-per-call fee for 411 Directory assistance
  • Additional fee for Toll-free number
  • No business pricing listed online

Pricing

You must contact Broadvoice for pricing.

eVoice Review

eVoice logo

Visit Website | Call: 888-391-5991

We feel that eVoice is a great fit for small companies that don’t do a lot of over the phone business. eVoice offers an attractive 30-day free trial and has a low monthly fee for domestic calling (but international calling will cost you). These smaller companies can rest assured that they are still getting a quality VoIP service but without the high costs.

Pros

Cons

  • Low base price
  • Mobile app for iPhone and Android
  • 30-day free trial
  • No contracts
  • Conference calling and sequential ringing to allow calls to be forwarded to multiple phones
  • Click to Call Widget
  • If you use more minutes than you’re allotted you must pay 3.9¢ for each additional minute
  • International calling is a hefty $29.95/number each month
  • Outbound faxing is an added monthly fee
  • Not meant for big business
  • Several user complaints about poor customer service that’s very difficult to reach

Pricing

eVoice offers a 30-day free trial. All plans include unlimited extensions, and you can save off the following pricing if you pay annually.

Lite Plan: $12.99/month, 2 users, 300 minutes, 6 numbers

Standard Plans include inbound faxing:

  • $29.99/month: 5 users, 1,000 minutes, 15 numbers
  • $49.99/month: 10 users, 2,000 minutes, 30 numbers
  • $79.99/month: 15 users, 4,000 minutes, 45 numbers

Read our Full Review of eVoice

Lingo Review

Visit WebsiteLingo logo

Lingo offers basic VoIP services for residential users and small businesses. You can use their cloud-based service from your desktop, smartphone or even wall phones with a LinoConnect VoxBox connection. Their plans start as low as $4.99 per month per user.

Pros

Cons

  • Check your voicemail from your phone, computer or email
  • Keep your existing phone number for free
  • Free activation, adapter and S&H
  • Not transparent about pricing and detailed features on website
  • Customer support is readily available but results aren’t always the best
  • Must pay extra for a second line and fax
  • Users report an “echo” effect when making international calls

Pricing

Lingo’s website says their business plans start “as low as $4.99 per month,” but you must contact them for specific pricing. They list their residential plan pricing as starting at $33.95 per month, which includes unlimited local calling.

Phonebooth Review

Phonebooth logo

Visit Website | Call: 855-692-6684

Phonebooth’s straight-forward pricing option makes understanding costs easy for small and large companies alike. It’s strictly for business use, and whether you have 2 employees or 2,000, the price is a flat $20 per person for a phone-only VoIP service. Although there are few customizable options, it requires an IP phone and we’ve read many negative reviews about their customer support. 

Pros

Cons

  • 24/7 support
  • Conference calls come standard
  • Feature that allows you to sync your office phone to your mobile and home phone
  • Flat rate pricing is convenient for small businesses
  • No contracts and can cancel anytime
  • Good for phone-only IP service
  • Not customizable
  • No group discount so it can become pricier for larger companies
  • Requires an IP phone
  • No internet fax, which is offered by other similar services

Pricing

Unovon Review

Visit WebsiteUnovon logo

Unovon is a simple, fairly basic VoIP service that caters to residential and small business users. Their service requires their ATA adapter, which is free for residential plans (a $49.99 price tag).

But they also have a mobile app for when you’re on the go. Although not a well-known VoIP service, Unovon offers a lot of basic features for a low monthly cost.

Pros

Cons

  • Inexpensive service for the features you get
  • Mobile app
  • Calling available in 60+ countries (long distance fees apply)
  • Free Unovon adapter with any residential plan
  • Free activation
  • Plans for Bangladesh
  • Very limited features for businesses of any size
  • No 24/7 customer support
  • Per-call fee for 411 Directory assistance
  • Monthly fee for 911 calls

Pricing

  • Super Saver: $5.99/month
  • Holiday 999: $9.99/month
  • Business Super Saver: $24.99/month
  • Business: $44.99/month
  • Bang 999: $9.99/month
  • Bang 1499: $14.99/month
  • Bang 1999: $19.99/month
  • View all plans

ViaTalk Review

Visit WebsiteViaTalk logo

ViaTalk has competitive monthly pricing, but if you pay for a year, your second year is free. This, in addition to all of its other features, makes ViaTalk one of the most cost-effective VoIP Services. Via Talk also offers wonderful customer support and provides nearly every basic VoIP feature you could ask for.

Pros

Cons

  • Pay for the first year upfront and get the second year free
  • Many features, including caller ID, call waiting and advanced voicemail options
  • Free 411 directory service which is rare for this price range
  • Good if you want to switch from traditional phone companies to internet phone service
  • Small business service available but it is much more expensive than others
  • No free trial
  • Internet fax and international calling cost extra
  • Mobile app is only compatible with iPhones
  • No unlimited international calling plan

Pricing

  • VT Unlimited: $15.75/month; $189/year
  • VT BYOD (Bring Your Own Device): $15.75/month
  • VT Business 1500: $34.95/month
  • VT Business Unlimited: $42.95/month
  • VT Business BYOD: $42.95/month
  • View all plans

VOIP.com Review

Visit WebsiteVOIP.com logo

VOIP.com is a cloud-based VoIP platform that caters to small and medium-sized businesses. Its plans are packed with features, and it also provides mobile apps, cloud-based PBX, call center features and more, making it suitable even for large-scale businesses.

With excellent customer support, a wealth of online resources and a 30-day money-back guarantee, VOIP.com is a worthy contender among the masses of VoIP services.

Pros

Cons

  • Competitive pricing options
  • Robust business features
  • Free 411 Directory Assistance and Enhanced 911
  • Keep your phone number for free
  • 30-day money-back guarantee
  • Toll-free, virtual numbers, shared fax and auto attendant are additional fees

Pricing

Pricing starts at $18/month per user, but you must contact them to get set up.

Other VoIP Services Comparison Table

The pricing in the table below is per month per user. All companies have caller ID, call waiting and voicemail.

CompanyBasicTalkBroadvoiceeVoiceLingoPhoneboothUnovonViaTalkVOIP.com
Lowest Bus. PriceN/AMust Contact$12.99 (2 Users)$4.95$20.00$24.99$34.95$18
Highest Bus. PriceN/AMust Contact$79.99 (15 Users)Must Contact$20.00$44.99$42.95Must Contact
Lowest Residential Price$9.99N/A$12.99 (2 Users)$4.95$20.00$5.99$8.95N/A
Highest Residential Price$9.99N/AN/AMust Contact$20.00$9.99$15.75N/A
Internet FaxCheckmarkCheckmarkAdditional FeeAdditional CostCheckmarkCheckmark
Free Trial30 Days
Money-Back GuaranteeCheckmarkCheckmark
3-Way CallingCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
411 Directory AssistanceCheckmarkCheckmarkAdditional CostCheckmarkCheckmark
Free ActivationCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
24/7 SupportCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Mobile AppCheckmarkCheckmarkCheckmark
(Android and Blackberry Only)
CheckmarkCheckmarkCheckmark
(iPhone Only)
Checkmark

Did You Find A VoIP Service?

Don’t forget to check our main comparison for our top 10 and category winners. If we’re missing a company you’re interested in or didn’t answer a question you have, let us know in the comments.

Which VoIP service are you leaning toward?

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations in the late 1990s, Sally began a long career researching and writing about business, technical and scientific topics.

Her decades of experience as well as a passion to stay on top of the latest online tools and resources combine to help small businesses (and freelancers like herself) flourish. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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